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[Resolved] Fatal error with buddypress moderation tool

  • Participant
    Level: Initiated
    Posts: 11
    slim kacem on August 15, 2018 at 2:41 pm #16813

    Hi
    when I install buddypress moderation tools plugin, wordpress backend don’t work anymore with the following message:

    Fatal error: Uncaught Error: Class ‘Press_Themes\PT_Settings\Ajax_Handler’ not found in /homepages/46/d683762908/htdocs/clickandbuilds/Abwabnet/wp-content/plugins/buddypress-moderation-tools/src/admin/pt-settings/pt-settings-loader.php:124 Stack trace: #0 /homepages/46/d683762908/htdocs/clickandbuilds/Abwabnet/wp-content/plugins/buddypress-moderation-tools/src/admin/pt-settings/pt-settings-loader.php(131): pt_settings_ajax_handler() #1 /homepages/46/d683762908/htdocs/clickandbuilds/Abwabnet/wp-content/plugins/buddypress-moderation-tools/src/bootstrap/class-bootstrapper.php(86): require_once(‘/homepages/46/d…’) #2 /homepages/46/d683762908/htdocs/clickandbuilds/Abwabnet/wp-includes/class-wp-hook.php(286): PressThemes\ModerationTools\Bootstrap\Bootstrapper->admin_load(”) #3 /homepages/46/d683762908/htdocs/clickandbuilds/Abwabnet/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #4 /homepages/46/d683762908/htdocs/clickandbuilds/Abwabnet/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /homepa in /homepages/46/d683762908/htdocs/clickandbuilds/Abwabnet/wp-content/plugins/buddypress-moderation-tools/src/admin/pt-settings/pt-settings-loader.php on line 124

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on August 15, 2018 at 2:46 pm #16814

    Hi Slim,
    My apologies for the inconvenience.

    It is happening as you most probably have one of old version of our plugins from the following list

    
BuddyPess User Contact Form
BuddyPress Moderation Tools
BuddyPress Member Types pro
Social Subscribe Box 
BuddyPress User Circles
Facebook Like User Activity Stream

    Please make sure to first upgrade them to their most recent version.

    We had an update in our settings framework and the older already released version could not account for the change in the correct way.

    We have made sure that it won’t happen in future updates as we have changed our strategy for loading the settings framework.

    Once you upgrade these plugins, Please reactivate the Moderation tools. It will work.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on August 15, 2018 at 2:52 pm #16815

    Specially, make sure to upgrade BP deactivate Account to 1.1.6.

  • Participant
    Level: Initiated
    Posts: 11
    slim kacem on August 15, 2018 at 9:34 pm #16819

    ok resolved thanks

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on August 16, 2018 at 9:33 pm #16827

    Thank you for confirming.

    Regards
    Brajesh

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This topic is: resolved