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Mediapress isn't uploading media on Buddypress

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  • Participant
    Suzanne Nelson on January 12, 2019 at 2:29 pm #20149

    Hi there,

    I’m using WordPress 5.0.3 and have Buddypress and RTMedia, Theme is twenty seventeen. I have recently decided to use MediaPress over RT media as RT appears a little dated and wasn’t very clear for users where to go.

    I have installed Mediapress and configured the settings however when a user uploads a video they get no thumbnail or play icon, instead they get a standard black and white image of the video icon and the file root of the video to download. Is this how Media press works as I want them to be able to upload videos to their profile and watch them there rather than down load them. For instance, I have tried to upload a test video to my staging and what appears on the activity feed is not the video but “http://q9i.d3f.myftpupload.com/wp-content/uploads/mediapress/members/1/2083/front-page.mov front page”

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on January 12, 2019 at 5:29 pm #20157

    Hi Suzanne,
    Welcome to BuddyDev forums.

    Thank you for using MediaPress.

    A video needs to have proper encoding in order to be playable. We use MediaElementjs player(used by WordPress out of the box) for playing video.

    It needs videos to be h.264 encoded. Since not all videos are encoded in that format, you will need a transcoder to do that conversion for you.

    We have a free transcoder available(will need VPS as FFMPEG needs to be installed) for the purpose

    Please see this post for details.
    https://buddydev.com/support/forums/topic/mov-format-video-not-playing/page/4/#post-17063

    We don’t have an external transcoder support yet(RTMedia does have external transcoder support).

    If you can use and setup the local trancoder, all videos will work.

    Hope this helps.

    Regards
    Brajesh

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