Brajesh,

The theme I use is not custom (https://wordpress.org/themes/editor/). However, I did switch it back to the default theme to check (Twenty Nineteen) and unfortunately, the problem still persists. I’ve tried disabling plugins as well and I could not seem to isolate the problem.

I see in class-bp-signup.php, line 362, you set the user_status = 2 to mean that the account has not been activated.

public static function add_backcompat( $user_login = '', $user_password = '', $user_email = '', $usermeta = array() ) {
		global $wpdb;

		$user_id = wp_insert_user( array(
			'user_login'   => $user_login,
			'user_pass'    => $user_password,
			'display_name' => sanitize_title( $user_login ),
			'user_email'   => $user_email
		) );

		if ( is_wp_error( $user_id ) || empty( $user_id ) ) {
			return $user_id;
		}

		// Update the user status to '2', ie "not activated"
		// (0 = active, 1 = spam, 2 = not active).
		$wpdb->query( $wpdb->prepare( "UPDATE {$wpdb->users} SET user_status = 2 WHERE ID = %d", $user_id ) );

As a temporary fix while I try to figure out the root of the problem, is it possible (in the offhand chance that a user is able to login without activation) to check if the user_status == 2, then redirect them to a custom page? Alternatively, in https://example.com/wp-admin/users.php?page=bp-signups, the page generates the IDs of all the accounts that are not activated yet. Is there a way for me to fetch the user IDs for those who are not activated yet? If so, could you provide me with some guidance on how I may approach this?

I know how to redirect them to a custom page prompting them to activate their account, I am just having problems with trying to check to see if the user is “not activated”.

Thank you so much in advance.