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Buddy User Circle Counts

  • Participant
    Level: Enlightened
    Posts: 21
    James Helms on February 8, 2022 at 1:36 pm #43069

    I think there may be a small issue with Buddy User Circles with regards to the user counts, specifically when a user is deleted or their account is deactivated.

    James

  • Participant
    Level: Enlightened
    Posts: 21
    James Helms on February 8, 2022 at 1:37 pm #43070
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  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on February 8, 2022 at 5:13 pm #43073

    Hello James,

    Sorry for the inconvenience. I have checked the count after accounting deletion by the user and It is showing me the correct member count after deletion. Please let me know are you using the “BuddyPress Deactivate Account” plugin for deactivation?.

    Regards
    Ravi

  • Participant
    Level: Enlightened
    Posts: 21
    James Helms on February 9, 2022 at 6:06 am #43097
    This reply has been marked as private.
  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on February 10, 2022 at 5:53 am #43111

    Hello James,

    Thank you for the acknowledgment. I will recheck this and let you know.

    Regards
    Ravi

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on February 10, 2022 at 6:47 am #43114

    Hello James,

    I have rechecked it again by deleting the user from the admin section and it is working fine for me. Are you using any cache plugins?. if yes, Please purge all cache first and then check it.

    There might be chances that any other plugin or your active theme does something when the user delete please try after deactivating all other plugins and switching to the default theme temporarily and check.

    Regards
    Ravi

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on February 14, 2022 at 8:28 am #43174

    Hello James,

    If you still facing the issue. Please share your staging server so that I can check there.

    Regards
    Ravi

  • Participant
    Level: Enlightened
    Posts: 21
    James Helms on February 14, 2022 at 1:19 pm #43181

    Thank you Ravi.

    I am going to clear the user table in the database in a few days and I will check it again then and report back if any issues.

    Thank you,
    James

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on February 15, 2022 at 5:32 am #43202

    Hello James,

    Thank you for the acknowledgment. Please let me know if the issue still occurred Please share your staging credentials so that I can check.

    Regards
    Ravi

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