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[Resolved] The members in the groups won’t load.

  • Participant
    Jim de Winter on #49206

    Hello Jim,

    This is Mazharul from the Technical Support Team and I hope you are well. Thank you for patiently waiting. Sorry for not getting back to you sooner. From now on, I will share the insights regarding the scenario you have mentioned in this ticket.

    Upon checking I can see that the BuddyPress Profile Visibility Manager plugin is causing the issue. For better understanding, I created a video demonstration. Please consider checking the video here: https://share.vidyard.com/watch/7j8LFjAq3S3JFsnfpFXjas?

    Now as per the compatibility: https://www.buddyboss.com/integrations/buddypress-profile-visibility-manager/ this scenario needs to be addressed by the BuddyPress Profile Visibility Manager plugin author: https://prnt.sc/QzHxgaciyQkG That’s why it’s my humble request to you to reach out to the author. Hopefully, they can help you with the best possible insights.

    We greatly appreciate your time and kind consideration on this.

    Best regards,
    Mazharul- Technical Support

  • Keymaster
    (BuddyDev Team)
    Posts: 24733
    Brajesh Singh on #49208

    Hi jim,
    Can you please post the topic you were discussing with BuddyBoss support?

    We don’t have any idea of context to assist you.
    Also, you are probably using a very old version of the plugin which might not be compatible with current version of BuddyBoss.

    I will suggest 2 actions:-
    1. updating your plugin to latest
    2 If still facing the issue, Please share the actual conflict.

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24733
    Brajesh Singh on #49212

    Hi Jim,
    marking it resolved as per our emails.
    for others looking at it, The issue was dues to use of older version of the plugin. It was resolved in 1.9.0, I suggested to update which fixed the issue.

The topic ‘ [Resolved] The members in the groups won’t load.’ is closed to new replies.

This topic is: resolved