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[Resolved] Email issue?

  • Participant
    Level: Initiated
    Posts: 11
    Joy on March 27, 2024 at 8:49 am #52214

    Hello Brajesh, this isn’t related to your plugins but since you are a Buddypress expert, I thought maybe you might have some insight on my issue. I’ve been trying to troubleshoot this issue with no luck. None of the email notifications are being sent out from Buddypress. Other emails are working: password reset, contact forms, Memberpress emails, etc. I am also using WP SMTP.

    I have already changed to a default theme, disabled ALL plugins except Buddypress and the Email Log plugin. All of my “Emails” with their “Situations” were in my Dashboard but on the suggestion of other posts, I’ve regenerated these emails with the Buddypress Tools option.

    Would you have any ideas that I can try? Thank you.

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on March 27, 2024 at 9:50 am #52215

    Hello Joy,

    I understand your frustration with the email notification issue you’re facing in Buddypress. Let’s try to send BuddyPress emails using the WordPress mail function instead of BuddyPress for that please put the following code in your “bp-custom.php” file.

    
add_filter( 'bp_email_use_wp_mail', '__return_true' );

    After placing this code please give it a try and let me know if the issue still persits or not.

    Regards
    Ravi

  • Participant
    Level: Initiated
    Posts: 11
    Joy on March 27, 2024 at 6:30 pm #52218

    Thank you. Do I create this file in my theme’s files? I don’t see a bp-custom.php file. Thank you.

  • Participant
    Level: Initiated
    Posts: 11
    Joy on March 27, 2024 at 7:12 pm #52219

    I figured it out! Thank you so much!

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on March 27, 2024 at 11:00 pm #52222

    Hello Joy,

    Thank you for the acknowledgement. I am glad that I could help.

    Regards
    Ravi

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This topic is: resolved