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[Resolved] Default group tab

  • Participant
    Level: Initiated
    Posts: 1
    Beverly Wenger-Trayner on #55761

    I’ve have paid for and downloaded the plugin “default group tab”. There is only one file in the folder, called “bp-default-group-tab.php”. File upload from the plugins page doesn’t recognise it and won’t upload it. I put it in via FTP under content/pluginss and it still doesn’t show up on the Plugins page. What should I try next? Thanks.

  • Keymaster
    (BuddyDev Team)
    Posts: 25160
    Brajesh Singh on #55762

    Hi,
    Thank you for purchasing from us.
    I am sorry for the experience. Please allow me to check and get back to you in next 15 mins.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25160
    Brajesh Singh on #55763

    Hi,
    Thank you for your patience.

    1. Please download the xip file and visit Dashboard->Plugins->Install->Add New
    2. Click on “Upload” and select the zip file you downloaded
    3. Install and activate.

    These steps should work. Here is a screenshot showing my test https://i.ibb.co/HTRwk127/Selection-308.png

    In case it does not work:- Are you using any download manager other than browser’s default downloader, that could cause issue or the issue could be caused by a security plugin on your site.

    If the above did not work, Please unzip the folder and move “bp-default-group-tab” to wp-content/plugins directory. This is the folder which has the php file.
    Then visit Dashboard->Plugins->Installed and activate it.

    Please let me know if it worked for you or not?

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 1
    Beverly Wenger-Trayner on #55768

    Hi. Thank you. I was not uploading the zip file, that was the problem. It works now.

  • Keymaster
    (BuddyDev Team)
    Posts: 25160
    Brajesh Singh on #55769

    You are welcome.
    I am glad it is resolved.

    Regards
    Brajesh

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This topic is: resolved