I’ve have paid for and downloaded the plugin “default group tab”. There is only one file in the folder, called “bp-default-group-tab.php”. File upload from the plugins page doesn’t recognise it and won’t upload it. I put it in via FTP under content/pluginss and it still doesn’t show up on the Plugins page. What should I try next? Thanks.
Hi,
Thank you for purchasing from us.
I am sorry for the experience. Please allow me to check and get back to you in next 15 mins.Regards
BrajeshHi,
Thank you for your patience.1. Please download the xip file and visit Dashboard->Plugins->Install->Add New
2. Click on “Upload” and select the zip file you downloaded
3. Install and activate.These steps should work. Here is a screenshot showing my test https://i.ibb.co/HTRwk127/Selection-308.png
In case it does not work:- Are you using any download manager other than browser’s default downloader, that could cause issue or the issue could be caused by a security plugin on your site.
If the above did not work, Please unzip the folder and move “bp-default-group-tab” to wp-content/plugins directory. This is the folder which has the php file.
Then visit Dashboard->Plugins->Installed and activate it.Please let me know if it worked for you or not?
Regards
BrajeshHi. Thank you. I was not uploading the zip file, that was the problem. It works now.
You are welcome.
I am glad it is resolved.Regards
Brajesh
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