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524 error after user clicks on the complete sign up button on the registeration

  • Participant
    Level: Initiated
    Posts: 9
    Bryan Reid on August 29, 2025 at 11:19 am #55710

    Hello.

    Thank you for the update. I have attached the file you requested. here is link: https://drive.google.com/file/d/131Imq2SL_ZSXoYqYLv5y6MbAaM5pG5jT/view?usp=sharing

    Please take a look, and let me know if it helps resolve the issue. If you need any further details, feel free to ask.

    Thank you.

  • Keymaster
    (BuddyDev Team)
    Posts: 25133
    Brajesh Singh on August 29, 2025 at 9:54 pm #55711

    Hi Bryan,
    Thank you for sharing the log. I looked through it and It does not have anything related to buddypress. It is probably the log for another site that you manage. Can you please recheck.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 9
    Bryan Reid on August 30, 2025 at 2:15 am #55712

    Hello,

    Here’s the error log file:
    https://drive.google.com/file/d/16wY5RYdfOt2UY4RpbN4NHiIm8i_vaIAb/view?usp=sharing

    Thank you,

  • Keymaster
    (BuddyDev Team)
    Posts: 25133
    Brajesh Singh on September 3, 2025 at 10:31 am #55730

    Hi Bryan,
    Thank you for sharing the details.

    I am able to see there is some kind of recursion that is causing timeout but It does not tell me what is causing the recursion.

    Since it is only happening with auto activation plugin and not on manual activation, It is probably some configuration triggering it. I am not sure what that could be as this is the first report about the issue.

    Do you have a temporary staging site where I can get limited ftp access to the auto activation plugin to debug it?
    Otherwise, we will be issuing the refund within 2-4 working days as the plugin will not be able to serve you.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 9
    Bryan Reid on September 15, 2025 at 4:10 pm #55742
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  • Keymaster
    (BuddyDev Team)
    Posts: 25133
    Brajesh Singh on September 16, 2025 at 9:01 am #55743

    Thank you. I will troubleshoot it today and get back to you.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25133
    Brajesh Singh on September 16, 2025 at 9:02 am #55744
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 9
    Bryan Reid on September 16, 2025 at 8:05 pm #55745
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 25133
    Brajesh Singh on September 17, 2025 at 3:57 pm #55746
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 9
    Bryan Reid on September 19, 2025 at 10:06 pm #55750
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