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Activating Profile Visibility Manager Hides users from Group Organizers

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  • Participant
    Level: Initiated
    Posts: 3
    David Rich on January 7, 2022 at 5:05 am #42409

    Hi @buddyDevteam ,

    We are using the Profile Visibility Manager in conjunction with BuddyBoss. When we activate the Visibility manager, it creates an error where group organizers can no longer see the users who have requested access to the private groups they are managing.

    We have tried to adjust all of the settings in the Visibility plugin with no success in fixing the problem. We have also tested this with all possible visibility settings by both the Organizer and the Requester.

    As soon as we de-activate the plugin, the users are once again visible to the organizers within the group.

    We are using Profile Visibility Manager Version 1.9.1 and BuddyBoss Platform Pro Version 1.1.9 (Both the most current as I understand them).

  • Participant
    Level: Initiated
    Posts: 3
    David Rich on January 7, 2022 at 10:23 am #42415

    Hi Brajesh,

    I need you help on this Please check this screenshots:-

    Not Activate the BuddyPress Profile Visibility Manager plugin

    https://tinyurl.com/y2fkf3on

    https://tinyurl.com/y3hoknye

    https://srv4.imgonline.com.ua/result_img/imgonline-com-ua-twotoone-VwPdl83xwYB.jpg

    After Activated the BuddyPress Profile Visibility Manager Plugin

    https://tinyurl.com/yygx6ane

    https://tinyurl.com/yyt8hj2q

    https://www.imgonline.com.ua/result_img/imgonline-com-ua-twotoone-7C0CcZRiZ3I.jpg

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on January 7, 2022 at 10:48 am #42416

    Hi David,
    Thank you for purchasing from us. I am very sorry about the issue.

    Please allow me 1 -2 hours to get back to you after testing it.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 3
    David Rich on January 7, 2022 at 11:29 am #42419

    Sure @Brajesh, Please take your time and let me know

  • Participant
    Level: Initiated
    Posts: 3
    David Rich on January 7, 2022 at 3:14 pm #42420

    Hi @Brajesh,

    We have been able to pinpoint the exact problem with the plugin and wanted to share more information with you.

    When a user’s profile visibility setting under “List in Member Directory?” is set to No, they properly are hidden from the member directory; however, they are also hidden from the group request page.

    When the setting for “List in Member Directory” is set to Yes, they then appear in the member directory AND they appear in the request section for the group they are requesting membership.

    These two areas should not be connected. A user should be able to be hidden from the general member directory, but their requests to join a group should be visible to the groups that they are requesting membership.

    Is there a way to fix this?

    Thank you.

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on January 7, 2022 at 5:07 pm #42424

    Hi David,
    We have found the issue too. The code used for enabling visibility on the requests page is not working with BP Nouveau/ BuddyBoss. I am publishing an update a bit late today and will be messaging you.,

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on January 7, 2022 at 10:40 pm #42439

    Hi David,
    Thank you for the patience.

    Please upgrade to 1.9.2. It should be fixed now.

    Regards
    Brajesh

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