BuddyDev

Search

Buddyblog Pro not allowing image posts

  • Participant
    Level: Initiated
    Posts: 7
    Kim Welch on August 23, 2023 at 2:13 pm #50302

    Getting an error message when users try to upload an image. Any suggestions on the best way to troubleshoot?

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on August 23, 2023 at 3:05 pm #50303

    Hello Kim,

    Sorry for the inconvenience. Please share the error message you are getting so that We can help.

    Regards
    Ravi

  • Participant
    Level: Initiated
    Posts: 7
    Kim Welch on August 23, 2023 at 3:55 pm #50304

    And error occurred in the upload. Please try again later. Then there is a button that says, “Dimis Errors”

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on August 23, 2023 at 6:21 pm #50306

    Hello Kim,

    Thank you for sharing the error. It is an error given by WordPress. Please let me know if you are able to upload the same media file under the Media section. It is just to debug so that we can know the actual issue.

    Also, please let me know if your user has the allowed role under the upload as well as edit setting of BuddyBlog Pro.

    Regards
    Ravi

  • Participant
    Level: Initiated
    Posts: 7
    Kim Welch on August 24, 2023 at 2:19 pm #50313

    No, cannot upload in media and get the same error message when I try. I set everything and everyone to be able to upload and post.

  • Participant
    Level: Initiated
    Posts: 7
    Kim Welch on August 24, 2023 at 2:54 pm #50314

    I think I found it. It is the woocommerce plugin.

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on August 24, 2023 at 3:16 pm #50315

    Hi Kim,
    Please make sure to upgrade to the latest version of BuddyBlog Pro. It contains the fix for WooCommerce’s restrictions.

    Please let me know if it works after upgrading to latest version or not?
    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 7
    Kim Welch on August 25, 2023 at 12:53 pm #50320
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 7
    Kim Welch on August 25, 2023 at 12:54 pm #50321

    Will do, thank you!

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on August 25, 2023 at 9:47 pm #50331
    This reply has been marked as private.

You must be logged in to reply to this topic.

This topic is: not resolved