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BuddyBoss Documents page PDF preview not working

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  • Participant
    Level: Initiated
    Posts: 1
    9H Support on January 17, 2024 at 1:23 pm #51397

    I have faced one issue with the documents listing page. When I upload the multi-page PDF file then on the preview of the PDF shows only the first page. Please help me how can I preview all pages of the PDF.

    Here is the screenshot: https://i.imgur.com/xXt4y0l.png

  • Keymaster
    (BuddyDev Team)
    Posts: 24784
    Brajesh Singh on January 18, 2024 at 11:30 am #51405

    Hi,
    Welcome to BuddyDev support forums!
    I am sorry, I will suggest contacting BuddyBoss support for it.
    https://support.buddyboss.com/support/tickets/new

    I aplogize for not being able to assist you here.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 1
    Todd on January 3, 2025 at 9:02 pm #54474

    It seems that the 1 page preview is all that the function is providing. I too expect multipage PDFs to be able to preview each page, but it seems like the preview is just showing a poor quality representation of the PDF and not an actual preview of the PDF. Do we know if this preview function is supposed to actually show multi pages?

  • Keymaster
    (BuddyDev Team)
    Posts: 24784
    Brajesh Singh on January 9, 2025 at 7:49 pm #54536

    As suggested above, Please contact BuddyBoss for support.

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