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‘BuddyPress Ajax Registration plugin –Profile FData not saving to user acct

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  • Participant
    Level: Initiated
    Posts: 5
    Duane Crumbacher on May 3, 2025 at 10:57 pm #55329

    I’m having a big issue with the plugin not showing the xprofile fields the user filled out, when all my fields are put into the first tab (so they show on the form). None of the info the person filled out is being saved into the person’s WP user profile settings page or the Extended tab. So what’s happened is a number of people filled out all kinds of xprofile info like full address and other important questions I have for the xprofile fields. All this data isn’t being saved.

    You can see the form here https://opengovernmentok.com and on a desktop, click ‘Signup Free’ in the menu or click the log in user icon to pop up the form and then click the ‘Create Free Account’ button on the bottom of the log in form to see the registration form questions. Everything the user fills out isn’t getting saved in their profile in any kind of way, except the WordPress core user fields like username and password.

    My settings are:
    Modal Options – Enable Registration? = yes
    Auto activate on Registration = no
    Login user after registration? = yes
    Action after successful registration? = Load a configured page

    My Ajax Registration Form version 2.1.2
    My buddypress is version 14.3.4

    Any advice?

  • Participant
    Level: Initiated
    Posts: 5
    Duane Crumbacher on May 3, 2025 at 11:07 pm #55330

    Update: I just ran a sort of a test, knowing the address is required. On the this Buddypress profile fields settings page https://opengovernmentok.com/wp-admin/users.php?page=bp-profile-setup in order to get the profile fields i wanted to show on the BuddyDev Ajax Reg form I had to drag all those profile fields into the first tab ‘Profile Info (primary)’ tab (which makes these fields and what the user filled out in those fields during the Ajax Reg plugin form – not show on the user’s BP profile in any kind of way) — UNTIL I dragged the profile field into another tab and then I saw what the person filled out for that field.

    Now the field has bee dragged into the first tab so people can fill out the field, but you can see the conundrum that exists were the info isn’t on their BP profile acct and the site admins can see it either.

  • Keymaster
    (BuddyDev Team)
    Posts: 24968
    Brajesh Singh on May 4, 2025 at 4:35 am #55331

    Hi Duane,
    Thank you for the post.

    The Ajax Registration plugin shows the fields from First field group(default behaviour for older BuddyPress).

    The profile Field data is only visible after the user account has been activated(It gets inserted into xprofile table when a user account is activated).

    can you confirm that the users accounts were activated when you checked their profile for data?

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 5
    Duane Crumbacher on May 20, 2025 at 1:17 pm #55405

    I think, just like you explained, I am now seeing the profile fields as I am supposed to on all new user registrants

  • Participant
    Level: Initiated
    Posts: 5
    Duane Crumbacher on May 20, 2025 at 1:35 pm #55406

    Let me clarify, to make sure that I am seeing what I am supposed to be seeing, in regards to the BP Profile Fields that people are filling out on the Ajax form plugin. Am I seeing what I am supposed to see in the locations I’m supposed to see them in?

    – I see all my fields here on this page with all the users answers:
    https://[INSERT SITE NAME].com/members/[INSERT BP USERNAME]/profile/

    – I do not see them here on their WP user ‘Profile’ tab https://[INSERT SITE NAME].com/wp-admin/user-edit.php?user_id=2643398&wp_http_referer=%2Fwp-admin%2Fusers.php

    – I do not see them here on the BP ‘Extended’ tab of their WP user page https://[INSERT SITE NAME].com/wp-admin/users.php?page=bp-profile-edit&user_id=2614322238&wp_http_referer=%2Fwp-admin%2Fusers.php
    On this extended tab, I just see all the extra BP profile field questions that I don’t have showing on my Ajax Registration form.

  • Keymaster
    (BuddyDev Team)
    Posts: 24968
    Brajesh Singh on May 24, 2025 at 6:49 pm #55419

    Hi Duane,
    I am sorry for the delayed reply.

    The profile fields will appear on front end profile and it is correct. For backend, the “Extended” tab should show the same details. If it not showing, Please check for the errors.

    Regards
    Brajesh

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