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[Resolved] BuddyPress Testimonials Issue With Woocommerce

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  • Participant
    Level: Enlightened
    Posts: 48
    Khalid Mohamed on August 20, 2021 at 3:53 pm #40173

    Dear BuddyPress Support Team;

    Your latest version “1.2.0” of “BuddyPress User Testimonials” is making a problem with Woocommerce. When the user reaches the checkout page, the page keeps loading with non-stopped loading loop and inactive page. When we removed your latest version and added an older one “1.1.6”, the problem was fixed.

    Please help?

    Kind Regards
    Khalid A Mohamed

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on August 21, 2021 at 12:05 am #40174

    Hi Khalid,
    Thank you for using the plugin.

    I had a look at the 1.2.0 and I am not seeing much change from 1.6.0. Can you please upgrade again to 1.2.0 and check if the issue happens.

    The Testimonials plugin does not interact with WooCommerce and it will be very strange if it can cause conflict. still, If the upgrade to 1.2.0 causes issue, Please check the browser console. is there any javascript issue. This is the the only suspect that I can think of. Please let me know if you see the error.

    Thank you
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 48
    Khalid Mohamed on August 22, 2021 at 4:35 pm #40185

    Hi Brajesh.

    Thank you for your reply. I installed version 1.2.0 again and the issue still exists. The issue in the Check out page disappears if I deactivate your plugin keeping BuddyBoss platform active or deactivate BuddyBoss platform keeping your plugin active.

    I think it’s better if you test your latest version with Woocommerce yourself on one of your websites or on our website.

    Kind Regards
    Khalid

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on August 23, 2021 at 7:24 pm #40197

    Hi Khalid,
    Thank you.

    We will do a test in next couple of days.

    If possible, Please share the details for your staging sites with these plugins active and a guest account to see the error.

    Thank you
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 48
    Khalid Mohamed on August 23, 2021 at 10:10 pm #40203
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on August 24, 2021 at 1:25 am #40208

    Hi Khalid,
    Thank you.
    it is throwing a notice that pollutes the json response leading to the issue. I will update it in the day today.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 48
    Khalid Mohamed on August 27, 2021 at 8:39 pm #40263

    Hi Brajesh;

    Thank you for your reply. Any updates?

    Regards
    Khalid

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on August 27, 2021 at 11:24 pm #40265

    Hi Khalid,
    I am sorry, I missed to release the update. Please upgrade to 1.2.1 and let me know if that works for you or not?

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 48
    Khalid Mohamed on August 31, 2021 at 12:25 pm #40329

    Hi Brajesh;

    The update has resolved the issue. Thank you for hard work.

    We are in the same ship; our success is also yours.

    Kind Regards
    Khalid

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on September 2, 2021 at 12:37 am #40346

    Hi Khalid,
    Thank you for confirming.

    All the best !

    Regards
    Brajesh

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This topic is: resolved