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BuddyPress User Profile Visibility Manager Not working on live site

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  • Participant
    Level: Initiated
    Posts: 4
    Jose Orozco on August 24, 2022 at 5:14 am #46134

    Hi Team,

    BuddyPress User Profile Visibility Manager Not working on live site.

    Can you please let me know how I can fix this issue?

    Thanks!

  • Participant
    Level: Initiated
    Posts: 4
    Jose Orozco on August 25, 2022 at 8:32 am #46145

    Hi Team,

    Waiting for your reply.

  • Keymaster
    (BuddyDev Team)
    Posts: 24237
    Brajesh Singh on August 25, 2022 at 8:35 am #46146

    Hi,
    I am sorry, we missed your topic earlier.

    Can you please tell us which feature is not working and which theme/plugin(BuddyPress/BuddyBoss/Youzify etc are you using)

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 4
    Jose Orozco on August 26, 2022 at 4:34 am #46169

    Hello Brajesh,

    I’ve installed the (BuddyPress User Profile Visibility Manager) plugin on the live site it’s not working there but on my local system, it’s working fine.

    How can I debug this issue?

    Thanks

  • Keymaster
    (BuddyDev Team)
    Posts: 24237
    Brajesh Singh on August 26, 2022 at 10:09 am #46174

    Hi Jose,

    Please share me the list of active plugins and theme.
    Also, have you configured the BuddyPress Profile Visibility plugin on live site? Do you see the settings on user profile? which of the features have you tried that did not work(directory visibility, profile access …)?

    Please let me know and I will assit.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 4
    Jose Orozco on August 26, 2022 at 1:58 pm #46177

    Plugins List:
    https://i.imgur.com/OyRVt55.png

    And I’ve tried “Who Can See your profile?” feature

  • Keymaster
    (BuddyDev Team)
    Posts: 24237
    Brajesh Singh on August 26, 2022 at 4:52 pm #46184

    Hi Jose,
    Thank you.

    Is there any chance you are logged in as site administrator and checking?

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 4
    Jose Orozco on August 27, 2022 at 7:28 am #46187

    Hello Brajesh,

    Yes, I am using an administrator account.

  • Keymaster
    (BuddyDev Team)
    Posts: 24237
    Brajesh Singh on August 29, 2022 at 2:15 am #46203

    Hi Jose,
    Please login(or switch) as a normal user. The admin have access to all the restricted profiles. It stops normal users from the access.

    Please let me know if I am mistaken in understanding the issue.

    Regards
    Brajesh

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This topic is: not resolved