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[Resolved] Bug Buddy Blog Pro – cant draft/publish posts

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  • Participant
    Level: Initiated
    Posts: 3
    Frank Rauscher on February 21, 2025 at 6:10 am #55117

    The articles disappear after clicking “publish” and cannot be found anywhere in the backend.

  • Keymaster
    (BuddyDev Team)
    Posts: 24900
    Brajesh Singh on February 22, 2025 at 12:23 pm #55119

    Hi Frank,
    Thank you for using the plugin.

    I am sorry about the experience. BuddyBlog does not have any ability to automatically delete content without user explicitly deleting it.

    It seems another plugin or code is doing it. Do you have a staging site? If yes, Please try disabling all plugins except BuddyBlog/BuddyPress and test the same. Let me know what you find there.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 3
    Frank Rauscher on February 25, 2025 at 7:21 am #55129

    Hello Brajesh,

    Thanks for your quick reply. Perhaps it will help if I give you a bit more information, because (I think) the problem is not another plugin deleting content. The problem is that the blog article is not created after submission. In the process, when I click the “Publish” button, the next step is to send an email to the administrator to approve the content. The email is sent properly. But when I click on the link in the email to open the blog article, I get a 404 error message – no article could be found. Would this additional information help you?

    Kind regards,

    Frank

  • Keymaster
    (BuddyDev Team)
    Posts: 24900
    Brajesh Singh on February 26, 2025 at 10:08 am #55135

    Hi Frank,
    Thank you for the reply and the additional details.

    1. Are you using it with BuddyPress or BuddyBoss? which version of these?

    2. Do you have any staging site where I can see it in action?

    3. If not, Can you please make a screenshot/video that shows BuddyBlog->Settings->Posts tab and all its settings and another one that shows the form and all its settings.

    Please let me know and I will investigate it. I haven’t seen something like this before, I will quickly investigate and assist.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 3
    Frank Rauscher on March 3, 2025 at 9:45 am #55157

    Sure. Here comes more information.

    1.) I am using buddy boss. The latest version – Plattform and theme. (As well I will copy you the text of system-email to approve the blog article at the end of this ticket

    2.) Unfortunately I dont have any staging site. But I can send you the screens or a video if you could send me an email address.

    Text of the system email which leads to 404: Hello, A new Post Here comes the sun… was submitted by heimstarde. You can view the post here. Link: https://permaguide.com/?post_type=jb_store_css&p=6755 Author: heimstarde Author Link: https://permaguide.com/members/heimstarde/ Regards PermaGuide.com Team

    Best wishes, Frank

  • Keymaster
    (BuddyDev Team)
    Posts: 24900
    Brajesh Singh on March 3, 2025 at 11:45 am #55159

    Hi Frank,
    Thank you for the details.

    What is jb_store_css, is it the post type you want your users to edit? It seems(I could be wrong), Instead of using Post(or any other correct post type), you are using a post type by some other plugin and that seems the most probable reason for the issue.

    The solution would be:-
    1. Edit the form and set correct post type
    2. Update the BuddyBlog->Settings and select the form again and save

    I will share our support email in next post.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24900
    Brajesh Singh on March 3, 2025 at 11:46 am #55160
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 3
    Frank Rauscher on March 3, 2025 at 12:00 pm #55162

    Thats it, Brajesh! I ve changed the Post-Type and it is working again. Thank you very much for your support and help. Best wishes from germany, Frank.

  • Keymaster
    (BuddyDev Team)
    Posts: 24900
    Brajesh Singh on March 3, 2025 at 12:10 pm #55163

    Hi Frank,
    Thank you for the reply and confirming the solution. I am glad it worked.

    Have a great day!

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This topic is: resolved