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[Resolved] Bug in Conditional Profile Fields for BuddyPress plugin, cannot delete

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  • Participant
    Level: Enlightened
    Posts: 48
    Stephanie on August 29, 2024 at 4:32 am #53084

    Hello

    Not sure where else to post this, but there is a bug with this plugin. When I try to delete it from the wordpress dashboard it won’t delete. It keeps saying “deleting”, and at the top of the page it says “Deletion failed: There has been a critical error on this website.Learn more about troubleshooting WordPress.”. This is on WordPress 6.6.1 and plugin version 1.2.7.

    I am afraid that if I manually delete the folder in my hosting back end, would it leave behind the database and data (which are not located in the same folder as the plugin files)?

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on August 29, 2024 at 4:44 am #53085

    Hi Stephanie,
    I am sorry for the experience.

    The plugin can not stop WordPress from deleting. Most probably you have some other issues(file permission) or a plugin throwing error on file system operations. The conditional plugin has no such ability.

    There are multiple ways to resolve it.

    Quick solution:- You can use FTP to delete if the admin panel does not work.
    Better solution:- Enable debug in WordPress and find out the origin. You may post the debug log here and we will be glad to assist/point to the right direction.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 48
    Stephanie on August 29, 2024 at 4:54 am #53086

    Hello Brajesh,

    Unforturnately I can’t activate debug mode for some reason. Could you simply tell me if I can safely manually delete the plugin folder from my wp-content/plugin directory? And would there be any undelted files in other folders and databases? I simply want to delete all the plugins and start over without deleting my site and starting from scratch.

    Edit: In case it is relevant, I tried to activate debug mode by changing the
    define( 'WP_DEBUG', false ) to true but this line wasn’t in the wp-config.php at all for some reason, so I added it manually and there was no effect.

    Thanks

    • This reply was modified 2 months, 2 weeks ago by Stephanie. Reason: Add detail
  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on August 29, 2024 at 4:59 am #53089

    Hi Stephanie,
    Thank you for the reply.

    1. Deleting a plugin from plugin folder is safe. WordPress will not find the plugin(may show you a notice on plugins screen if the plugin was active when you deleted it).

    2. Some of the plugins may create cache etc but the Conditional profile field does not. So, you can delete it without any worry of leftover(there are couple of xprofile meta fields which will remain).

    Regards
    Brajesh

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This topic is: resolved