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Can’t Download Memberships Type Pro

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  • Participant
    Level: Initiated
    Posts: 3
    April Priester on September 26, 2023 at 2:26 pm #50612

    To recreate the issue:
    Login to account
    click on memberships/plugins
    scroll down to 16 membership type pro
    click on download
    land on pricing/payment page

    This one of the errors showing up when I inspect.

    lockdown-run.js:17 Lockdown failed: TypeError: At intrinsics.Object.groupBy expected boolean not function

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on September 26, 2023 at 5:44 pm #50618

    Hi April,
    Welcome back.

    It was due to expiration of the access. Thank you for purchasing it again.
    I hope you were able to download it after that.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 3
    April Priester on September 26, 2023 at 7:07 pm #50620

    It looks like there was an additional 35 charged? I thought it was part of the Buddyboss Max package I already paid for?

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on September 27, 2023 at 8:27 am #50627

    Hi April,
    The plugin(and a few more) are not part of our BuddyBoss Max plan. It is part of our BuddyEssential/BuddyPro plan as the plugin is not compatible with BuddyBoss.

    Regards
    Brajesh

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