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[Resolved] cant see testimonial tab on user profile

  • Participant
    Level: Master
    Posts: 153
    Talia B on May 19, 2021 at 9:13 am #38693

    Hello i just bought the user testimonials plugin
    I activated it but can see the Testimonial tab on user profile
    please see my image there is a space, i assume it suppose to be there but for some reason it is hidden
    https://drive.google.com/file/d/1F5-0xlFhVy36pGtBYGmH307wAcEmEBGC/view?usp=sharing
    i am using the loco plugin translation and did translate most of the strings

  • Participant
    Level: Master
    Posts: 153
    Talia B on May 19, 2021 at 9:26 am #38695

    also where can i find the settings for this plugin ? cat see them (i do see the new custom post – testimonials)

  • Participant
    Level: Master
    Posts: 153
    Talia B on May 19, 2021 at 9:44 am #38696

    one more question please, can this plugin works without the connections component ? lets say i dont need connections in my site

  • Participant
    Level: Master
    Posts: 153
    Talia B on May 20, 2021 at 10:22 am #38720

    hello ? i am in my support period please help me with that

  • Keymaster
    (BuddyDev Team)
    Posts: 24577
    Brajesh Singh on May 20, 2021 at 4:46 pm #38724

    Hi,
    Thank you for purchasing from us.

    1. Can you pleas disable the translation for this plugin temporarily and tell me if the Tab appears or not?

    2. If the connection component is not enabled, it will allow all logged in community members to write testimonials.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 153
    Talia B on May 20, 2021 at 8:52 pm #38736

    1. i deleted the translation file and now it appears. what can we do i must translate and Im using the loco plugin
    2. thanks

  • Keymaster
    (BuddyDev Team)
    Posts: 24577
    Brajesh Singh on May 20, 2021 at 10:33 pm #38741

    Hi,
    Thank you for letting me know. Our team will test with multilingual plugin and push a relase/provide a solution to you within 24-48 hours.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 153
    Talia B on May 21, 2021 at 8:08 am #38744

    thanks!

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on May 21, 2021 at 1:30 pm #38758

    Hello,

    I have tested the plugin translations with Loco Translate plugin and it is working for me. Check the following screenshot:

    Backend:
    https://tinyurl.com/yfcyouus

    Frontend
    https://tinyurl.com/ydqvt97p

    Please try it one more time and let me know. If the issue still persists link me to a profile so that I can check.

    Regards
    Ravi

  • Participant
    Level: Master
    Posts: 153
    Talia B on May 22, 2021 at 11:35 pm #38769
    This reply has been marked as private.

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This topic is: resolved