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Custom Profile Tabs – new subnav button is not responding

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  • Participant
    Level: Initiated
    Posts: 3
    masterytv on August 29, 2020 at 4:40 pm #32825

    We want to hide two subnavs of the settings tab.

    The first one worked find, but the “New” button to add a second subnav is not responding.

    I know this could be a plugin conflict. We have so many plugins it would take hours to find the one causing the issue. Can you give us a clue to the type of plugin creating the conflict.

    If it’s not a plugin conflict, can you help?

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on August 29, 2020 at 6:14 pm #32826

    Hi,
    It seems to be a javascript conflict.

    Please open the browser console on the new/edit tab page( if you are using chrome, you can press ctrl+shift+I) and check the “Console” tab. Please post me the error message you see there.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 3
    masterytv on August 29, 2020 at 6:51 pm #32833

    Uncaught Error: Option ‘multiple’ is not allowed for Select2 when attached to a <select> element.
    at String.<anonymous> (select2.js?ver=5.4.2:925)
    at Function.each (jquery.js?ver=1.12.4-wp:2)
    at constructor.prepareOpts (select2.js?ver=5.4.2:923)
    at constructor.prepareOpts (select2.js?ver=5.4.2:2581)
    at constructor.init (select2.js?ver=5.4.2:690)
    at HTMLSelectElement.<anonymous> (select2.js?ver=5.4.2:3372)
    at Function.each (jquery.js?ver=1.12.4-wp:2)
    at a.fn.init.each (jquery.js?ver=1.12.4-wp:2)
    at a.fn.init.$.fn.select2 (select2.js?ver=5.4.2:3359)
    at apiPicker (admin.min.js?ver=2.2.19.2:1)

  • Participant
    Level: Initiated
    Posts: 3
    masterytv on August 29, 2020 at 6:53 pm #32834

    I’m not sure what Select2 is

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on August 29, 2020 at 8:06 pm #32837

    Hi,
    Select 2 is a library for enhancing selectbox experience. It seems one of the plugins is loading it and inappropriate applying it on all the select boxes.

    We do not use select2 for this plugin. It is coming from another plugin. If you can share the list of active plugins, I may be able to guess which one is doing it.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 6
    mh4buddy on March 30, 2024 at 12:53 am #52232

    Hi!

    I just purchased this plugin membership, and I am having this same problem.
    The console doesn’t even show anything when I click.
    All I get is in network traffic of Dev Tool, and has to do with a data item event.

    data:application/x-font-woff;charset=utf-8;base64,d09GRgABAAAAAHvwAAsAAAAA3EgAAQAAAAAAAAAAAAAAAAAAAAAAAAAAAABHU1VCAAABCAAAADMAAABCsP6……………

    https://ibb.co/nwGhX65
    https://ibb.co/VWMRQfQ

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on March 30, 2024 at 1:13 am #52233

    Hi,
    I am sorry for the experience.

    Please open a new topic and share your list of active plugins(Dashboard->tools->Site health->Info).

    The screenshot is showing a Ui which seems to be different from our default UI. It is a conflict. If you share the list of active plugin and theme, we should be able to find it quickly.

    Thank you
    Brajesh

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