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[Resolved] Edit recent support request -> you cannot create new topics

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  • Participant
    Level: Master
    Posts: 279
    Richard Foley on September 12, 2018 at 6:30 am #17265

    hi folks,

    I’m trying to edit a new support topic, and I receive the following error:

    “You cannot create new topics.”

    1. the error message is incorrect, because it’s it’s an existing topic which I’m trying to edit.

    2. it should be possible to use the existing ‘Edit’ link without error.

    Cheers 🙂

    R.

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on September 12, 2018 at 9:57 am #17269

    Hi Richard,
    Thank you for posting.

    I am sorry for the inconvenience. On our forums, You can edit your replies to a topic but changing the original topic is not supported. This is to avoid confusions.

    If you need to change the actual topic(newly created), I will suggest recreating a post and we will remove the old.

    For replies, you should be able to change it without issues.

    Hope that helps.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 279
    Richard Foley on September 12, 2018 at 10:06 am #17270

    ok.

The topic ‘ [Resolved] Edit recent support request -> you cannot create new topics’ is closed to new replies.

This topic is: resolved