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Error uploading video

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  • Participant
    Level: Enlightened
    Posts: 43
    Oscar on June 26, 2018 at 3:14 am #15913

    Got this error

    MPP Error: Error HTTP.
    uploader.js:99:13

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on June 26, 2018 at 9:13 am #15926

    Hi Oscar,
    That error you see is the debug message we put in the console.

    I am sorry but there is no way for me to know what could restrict the access to admin-ajax.php.

    The correct way to approach the issue is by looking at the most recent changes you have made on the site.

    In the worst case, we will need to disable each plugin/code one by one and change theme as test(I hope it does not come to this as it is a very time taking process).

    Please try the debugging step and see what happens.

  • Participant
    Level: Enlightened
    Posts: 43
    Oscar on June 26, 2018 at 10:17 pm #15958

    Hello, apparently, is because I changed with the plugin Upload Max File Size the max size, but by default, the site has a maximum size of 4MB, when trying to upload an smaller video it worked perfectly, you know how I can change that maximum size?

    Tks for all your help.

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on June 27, 2018 at 10:43 am #15968

    Hi Oscar,
    Thank you for the details.

    In order to change the size you will need to update settings for

    post_max_size
    upload_max_filesize

    These changes will go to your php.ini . If you are on cpanel, you can do it from php.ini settings utility.

    To apply the changes(If you have made it in your main php.ini file), you will need to restart the web server(apachare or nginx or any other ).

    Regards
    Brajesh

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