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[Resolved] Force Profile Competition Breaks BuddyBoss + MemberPress

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  • Participant
    Level: Initiated
    Posts: 1
    JW520 on July 3, 2020 at 6:34 pm #31428

    I’m using BuddyBoss + MemberPress and tryng to force new signups to complete their profile before getting acess to the community. I installed “BuddyPress Profile Completion” and I discovered that it breaks the member profile in BuddyPress by…
    – dropping last name from the profile
    – plugging the nickname into the first name field
    – reordering the fields on the profile screen

    And it breaks Memberpress by
    – not completing the transaction/subscription step and thus not auto-allowing the person to access the BB community until an admin manually enters the membership transaction.

    I have screen shots that might help clarify what’s happening…

    MemberPress Registration Page (with Names entered properly)
    https://imgur.com/h3wSrur

    BuddyPress Profile Page (with names missing and mixedup)
    https://imgur.com/AfG7kmM

    MemberPress members list showing accounts working fine before and after Plugin install
    https://imgur.com/Hw8VSR2

    Any solution?

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on July 4, 2020 at 7:09 pm #31439

    Hi,
    Thank you for posting.

    I am not aware how the MemberPress registration works but I can understand the issue.

    I am guessing that either MemberPress or BuddyBoss is syncing the name/username from MemberPress to BuddyBoss profile field. That action is being blocked by this plugin(It is redirecting before that action is run).

    You will need to ask BuddyBoss/MemberPress for which action they are using to sync profile data. I can lower our priority to make sure we do not redirect before that. Of if they can provide me some code for fetching the memberpress registration/action page, I can skip it in the plugin.

    The plugin works properly with BuddyBoss. You can verify that by registering via BuddyBoss registration page.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 1
    JW520 on July 10, 2020 at 3:53 pm #31621

    FYI, I switched to Paid Membership Pro instead of MemberPress and it worked better. So whatever the differences are between the two, might help you debug.

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on July 10, 2020 at 5:37 pm #31622

    Hi JW520,
    Thank you for the update.

    Since MemberPress is a pro plugin and we don’t have access sot their current version, we are unable to do anything about it currently.

    I am glad it is resolved with PMPro. If it was not, we could certainly look into it as it is freely available.

    Regards
    Brajesh

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This topic is: resolved