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Image field not working in BuddyBoss app

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  • Participant
    Level: Initiated
    Posts: 1
    Henrik Ballangrud on December 11, 2022 at 6:31 am #47576

    Hi,

    I am using Xprofile fields and in Buddyboss theme it is working as intended. In Buddyboss app the field is just shown as a standard text field.

    Ia it possible to make this compatible with Buddyboss app? Thank you 🙂

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on December 11, 2022 at 1:01 pm #47577

    Hi Henrik,
    Welcome to BuddyDev.

    The field rendering in BuddyBoss app is handled by the BuddyBoss App. Please contact their support and report the issue.

    Please let me know if they suggest any change from our side.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 1
    Henrik Ballangrud on December 12, 2022 at 8:46 am #47590

    Hi Brajesh,

    Thank you! 🙂

    Already done that, and they also asked me to contact you 😉
    I will submit your reply to Buddyboss support and let you know if you need to do something on your end.

    Thank you!

    Best regards,
    Henrik

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on December 12, 2022 at 4:24 pm #47602

    Hi Henrik,
    I am sorry for the inconvenience you are facing.

    BuddyBoss App is closed source and we have no idea how that works. Let me know their feedback.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 2
    ethan on May 16, 2023 at 3:19 am #49527
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 2
    ethan on May 16, 2023 at 3:24 am #49528

    I happen to be in the same situation as Henrick.

    Everything is working well on the web front end except this issue. It will be great if we can find a solution.

    screenshot as attached.
    https://imgur.com/a/fwC0drQ

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on May 16, 2023 at 9:00 am #49534

    Hi,
    The reply from BuddyBoss support is irresponsible.

    Their APP is a proprietary software which is neither opensource nor available to us. We do not have any way to know what changes are required.

    Even if we are willing to, we don’t have any way to support their app.

    I apologize for the inconvenience.

    Regards
    Brajesh

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