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Lost page 404 when user change their username

  • Participant
    Level: Enlightened
    Posts: 58
    Stephanie on January 3, 2025 at 7:36 am #54463

    Happy new year everyone.

    I have BuddyPress Username Changer Version 1.2.6 activated. I know it used to work. (I have Buddypress version 14.3.3 and WordPress Version 6.7.1)

    However, I’ve just discovered that when a user changes their username, the page refreshes and shows a 404 “Oops! That page can’t be found.” message, with the URL being examplesite.com/members/OLD_USERNAME/settings/change-username/.

    The username is successfully changed though, and their profile page is examplesite.com/members/NEW_USERNAME.

    I searched online to see what could be causing this and found this: https://buddypress.org/support/topic/404-and-username-is-getting-changed-when-updating-profile/

    So I deactivated some Xprofile field plugins, namely “BuddyPress Xprofile Custom Field Types”, “BuddyPress Xprofile Member Type Field” and “Conditional Profile Fields for BuddyPress” but the issue remains.

    I am not even sure if it is a “BuddyPress Username Changer” plugin issue but I thought I’d ask.

    Thank you
    Stephanie

  • Participant
    Level: Enlightened
    Posts: 58
    Stephanie on January 3, 2025 at 7:38 am #54464

    Sorry Admin, I don’t know how I posted this in the premium support/themes category. Please move this if you can or delete and I can re-write this question in the appropriate category.

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