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[Resolved] Lost page 404 when user change their username

  • Participant
    Level: Enlightened
    Posts: 59
    Stephanie on January 3, 2025 at 7:36 am #54463

    Happy new year everyone.

    I have BuddyPress Username Changer Version 1.2.6 activated. I know it used to work. (I have Buddypress version 14.3.3 and WordPress Version 6.7.1)

    However, I’ve just discovered that when a user changes their username, the page refreshes and shows a 404 “Oops! That page can’t be found.” message, with the URL being examplesite.com/members/OLD_USERNAME/settings/change-username/.

    The username is successfully changed though, and their profile page is examplesite.com/members/NEW_USERNAME.

    I searched online to see what could be causing this and found this: https://buddypress.org/support/topic/404-and-username-is-getting-changed-when-updating-profile/

    So I deactivated some Xprofile field plugins, namely “BuddyPress Xprofile Custom Field Types”, “BuddyPress Xprofile Member Type Field” and “Conditional Profile Fields for BuddyPress” but the issue remains.

    I am not even sure if it is a “BuddyPress Username Changer” plugin issue but I thought I’d ask.

    Thank you
    Stephanie

  • Participant
    Level: Enlightened
    Posts: 59
    Stephanie on January 3, 2025 at 7:38 am #54464

    Sorry Admin, I don’t know how I posted this in the premium support/themes category. Please move this if you can or delete and I can re-write this question in the appropriate category.

  • Keymaster
    (BuddyDev Team)
    Posts: 24787
    Brajesh Singh on January 9, 2025 at 8:07 pm #54541

    Hi Stephanie,
    Hope you are doing well.

    I am sorry for the delayed reply.
    No worries about the forum selection.

    It is most probably related to User Name changer plugin and the new BuddyPress URI parser changes. Please allow me to look into it and release a solution in 24-48 hours.

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24787
    Brajesh Singh on January 13, 2025 at 9:27 am #54638

    Hi Stephanie,
    Thank you for your patience.

    Can you please give a try to the latest version (1.2.9) and let me know if you are still facing the issue.

    Thank you
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 59
    Stephanie on January 13, 2025 at 1:02 pm #54642

    Hello Brajesh,

    Thank you for the reply.
    I checked it and I can confirm it works perfectly now.

    Thank you! Setting this to resolved now.
    Stephanie

  • Keymaster
    (BuddyDev Team)
    Posts: 24787
    Brajesh Singh on January 14, 2025 at 10:39 am #54651

    Hi Stephanie,
    Thank you for confirming.

    I am glad that it worked.

    Regards
    Brajesh

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This topic is: resolved