Hi,
Installed your Media Press plugin on buddypress and have gotten to grips with (some of) it. We’re evaluating a few and yours seems to be the most resilient fro reading online (and happy to pay if it turns out we use it). But when we go to output a users gallery or media on their profile via widget/ shortcode we’re getting no results. I can use the uploader and upload it but not getting any output from the view. I can see the content in the backend but just it refuses to output whatever settings I throw at the widget/ MediaPress.

I’ve pasted the troubleshooting output below and I’m hoping you can point me in the right direction.

Thanks,
Colin

// Generated by the MediaPress Debug tool //

Multisite: No

SITE_URL: http://wbuild.nebula.ie
HOME_URL: http://wbuild.nebula.ie

WordPress Version: 5.1.1
Permalink Structure: /%postname%/

Active Theme: Listingpro Child 1.0.0
Parent Theme: Listingpro Child 1.0.0

Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, acf-disabled, expired, reported

// Browser Details //
Browser Name: Chrome
Browser Version: 74.0.3729.157
Browser User Agent String: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.157 Safari/537.36
Platform: Apple
// End Browser Section //

PHP Version: 7.0.33
PHP Extensions: Core,date,libxml,openssl,pcre,zlib,bcmath,bz2,calendar,ctype,curl,dom,hash,fileinfo,filter,ftp,gd,gettext,SPL,iconv,session,intl,json,mbstring,mcrypt,standard,mysqlnd,mysqli,PDO,pdo_mysql,pdo_pgsql,pgsql,Phar,posix,pspell,Reflection,imap,SimpleXML,soap,sockets,exif,tidy,tokenizer,xml,xmlreader,xmlrpc,xmlwriter,xsl,zip,cgi-fcgi,sqlite3,pdo_sqlite,ionCube Loader
GD enabled: Yes

//GD Info
GD Version: bundled (2.1.0 compatible)
FreeType Support: 1
FreeType Linkage: with freetype
GIF Read Support: 1
GIF Create Support: 1
JPEG Support: 1
PNG Support: 1
WBMP Support: 1
XPM Support: 1
XBM Support: 1
WebP Support:
JIS-mapped Japanese Font Support:
// End GD Info

MySQL Version: 5.5.5-10.2.12-MariaDB-log
Web Server Info: Apache

WordPress Memory Limit: 40M
PHP Safe Mode: No
PHP Memory Limit: 512M
PHP Upload Max Size: 128M
PHP Post Max Size: 128M
PHP Upload Max Filesize: 128M
PHP Time Limit: 30
PHP Max Input Vars: 4000
PHP Arg Separator: &
PHP Allow URL File Open: Yes
WP_DEBUG: Disabled
SCRIPT_DEBUG: Disabled

// Table Prefix //
Table Prefix: wpdz_

Show On Front: page
Page On Front: WikiBuild Homepage (#78)
Page For Posts: News (#16)

Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

DISPLAY ERRORS: On (1)
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.

ACTIVE PLUGINS:

Advanced Custom Fields: 5.8.0
BP Profile Search: 5.0.5
BP Profile Shortcodes Extra: 2.5.2
BuddyPress: 4.3.0
BuddyPress Extended User Groups Widget: 1.0.3
BuddyPress Member Type Generator: 1.0.6
BuddyPress Notifications Widget: 1.3.1
BuddyPress Xprofile Custom Field Types: 1.0.8
BuddyPress Xprofile Member Type Field: 1.0.6
Classic Editor: 1.5
Gravity Forms: 2.4.9.2
Gravity Forms User Registration Add-On: 4.1
Insert Headers and Footers: 1.4.3
Jetpack by WordPress.com: 7.3.1
ListingPro Ads: 1.0.4
ListingPro Plugin: 2.0.9
ListingPro Reviews: 1.0.1
MediaPress: 1.4.4
MediaPress Featured Content: 1.0.2
Menu Image: 2.9.1
Nextend Social Login: 3.0.19
Redux Framework: 3.6.15
Responsive Menu: 3.1.21
Simple Local Avatars: 2.1.1
SVG Support: 2.3.15
WP Add Mime Types: 2.2.1
WPBakery Page Builder: 5.5.5
WPForms Lite: 1.5.2.3
WPT Custom Mo File: 1.1.0

// MediaPress Settings //

active_components: sitewide,members,groups
default_status: loggedin
active_statuses: public,private,loggedin,friendsonly,groupsonly
active_types: photo,video
extensions: jpeg,jpg,gif,png,mp4,flv,mpeg,mp3,wmv,midi,zip,gz,doc,pdf,docx,xls
size_thumbnail: 200,200,1
size_mid: 350,350,1
size_large: 600,600
single_media_size: large
lightbox_media_size: large
mpp_upload_space: 10
mpp_upload_space_groups: 10
show_upload_quota: 0
show_max_upload_file_size: 1
default_storage: local
enable_remote: 1
enable_remote_file: 0
download_remote_file: 0
enable_oembed: 1
enable_debug: 0
enable_gallery_archive: 0
gallery_archive_slug: site-galleries
gallery_permalink_slug: site-gallery
sitewide_active_types: photo,video
sitewide_photo_gallery_default_view: default
sitewide_video_gallery_default_view: default
has_gallery_directory: 1
activity_upload: 1
activity_disable_auto_file_browser: 0
autopublish_activities: create_gallery,add_media
activity_photo_default_view: default
activity_video_default_view: default
show_orphaned_media: 0
delete_orphaned_media: 0
activity_media_display_limit: 6
members_active_types: photo,video
members_enable_type_filters: 1
members_photo_gallery_default_view: default
members_video_gallery_default_view: default
groups_active_types: photo,video
groups_photo_gallery_default_view: default
groups_video_gallery_default_view: default
enable_group_galleries_default: yes
contributors_can_edit: 1
contributors_can_delete: 1
groups_enable_my_galleries: 1
galleries_per_page: 12
media_per_page: 20
media_columns: 4
gallery_columns: 4
show_gallery_description: 0
show_media_description: 0
enable_audio_playlist: 1
enable_video_playlist: 1
gdoc_viewer_enabled: 1
enable_media_comment: 1
enable_gallery_comment: 1
load_lightbox: 1
lightbox_media_only: 0
enable_activity_lightbox: 1
enable_gallery_lightbox: 1
enable_lightbox_in_gallery_media_list: 1
mppftc_enabled_for: media,gallery
mppftc_enabled_components: members,groups
mppftc_enabled_types: photo,video
mppftc_button_ui_places: single_media
mppftc_show_in_user_header: media_list
mppftc_show_in_group_header: media_list
mppftc_show_header_media_in_lightbox: 1
mppftc_header_item_limit:

// End of MediaPress Settings //