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[Resolved] Media posted on Buddypress keep Disapearing

  • Participant
    Level: Initiated
    Posts: 10
    Minoo on May 16, 2016 at 9:20 am #3888

    Hi,

    It seems it’s always the photo that is also the album cover who is deleted.
    Consequences :
    – The media is deleted.
    – The activity is not showing anymore.

    “Delete orphaned media automatically” was on then off. I was still having the problem after that.
    I have deletedmanually the cron mpp_cleanup_schedule who was still programated even if the “Delete orphaned media automatically” was turned off, i’m still looking if i have the issue.

    The deletion is always time to time, randomly, i haven’t found a pattern.

    Thank you,

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on May 16, 2016 at 1:20 pm #3891

    Hi Minoo,
    I am sorry for the inconvenience.

    can you please rephrase your question. I am not able to understand the issue properly.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 10
    Minoo on May 16, 2016 at 1:33 pm #3892

    Hi Brajesh,

    Sorry for my bad english.

    People on my site are posting activities with photos. But thoses activities (and the photos) are being deleted. I ask the users and there are not deleting there photos.

    I’m wondering why after a while (it seems around one week), thoses photos are automatically deleted.

    Thank you,

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on May 18, 2016 at 4:20 pm #3930

    Hi Minoo,

    Can you point me to the site with a demo user account so that I can find out what is exactly going on your site.

    Thank You
    Ravi

  • Participant
    Level: Initiated
    Posts: 10
    Minoo on May 27, 2016 at 10:38 am #4003

    Hi Ravi,

    Sorry for this late answer, just to let you know, i don’t have anymore the problem, what i did :

    – “Delete orphaned media automatically” was on then turned off.
    – AND i’ve manually deleted the cron mpp_cleanup_schedule who whas still there even if “Delete orphaned media automatically” was off.

    I’m setting up a preprod and i will send you a link.

    Thank you,

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on May 27, 2016 at 1:14 pm #4005

    Hi Minoo,

    Thank you for the acknowledgement. I am happy that issue is resolved by You.

    Thank You
    Ravi

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This topic is: resolved