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Mediapress cover photo upload not saving

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  • Participant
    Level: Initiated
    Posts: 20
    Kim Hargis on April 16, 2025 at 5:23 pm #55282

    Hi, I’m using Mediapress, MediaPress Paid Memberships Pro Storage Limit and will be adding in MediaPress Media Moderator as soon as I get this feature fixed. I can create a gallery and upload photo’s to it. But when I go to upload a cover photo for the gallery that photo shows I uploaded it then I click save, but the photo will not save. How do I fix this issue?

  • Keymaster
    (BuddyDev Team)
    Posts: 24932
    Brajesh Singh on April 17, 2025 at 10:22 am #55283

    Hi Kim,
    Thank you for using the plugins.

    – Is it happening when using in combination with Paid Memberships Pro storage limit plugin?
    – Which theme and template pack are you using?
    – Is it happening for user/sitewide or groups gallery(which one did you test)

    Please let me know the details and I will assist.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 20
    Kim Hargis on April 17, 2025 at 2:19 pm #55284

    – Is it happening when using in combination with Paid Memberships Pro storage limit plugin?

    I’m not using Paid Memberships Pro but I’m using MediaPress Paid Memberships Pro Storage Limit which is set at 100 MB.

    – Which theme and template pack are you using?

    BuddyX pro

    – Is it happening for user/sitewide or groups gallery(which one did you test)

    We only have User Galleries which only friends only viewing. The media type setting is photo. Media size settings are all set on crop. Local storage. Media can only be uploaded to local files.

    Thank you
    Kim

  • Participant
    Level: Initiated
    Posts: 20
    Kim Hargis on April 17, 2025 at 2:21 pm #55285

    Also I was logged in as a user account when I set up the gallery and not admin. I tested admin and that didn’t work either.

  • Keymaster
    (BuddyDev Team)
    Posts: 24932
    Brajesh Singh on April 19, 2025 at 4:55 pm #55289

    Hi Kim,
    Thank you. I am looking into it. Please expect an update by Monday.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24932
    Brajesh Singh on April 22, 2025 at 7:41 pm #55294

    Hi Kim,
    Thank you for your patience.

    I have tested it with BuddyX not BuddyX Pro. The plugin and all features of MediaPress is working if you have BP Classic plugin installed.

    I tested cover update from Profile->Your Galleries->Gallery Name-> Edit Details and then clicking on “Upload New Cover”. It is working for me using BuddyX and latest version of MediaPress(1.5.9.1).

    Can you please help me with the workflow to recreate it.

    PS:- I only have BuddyPress, BP Classic and MediaPress active while testing this.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 20
    Kim Hargis on May 6, 2025 at 4:52 pm #55349

    Hi,

    Sorry it took me so long to get back to you.

    I was reading your help doc article titled “Disable automatic gallery cover update for MediaPress.” I checked the /wp-content/plugins/mediapress/core/gallery folder but didn’t find the code snippets mentioned, so I figured that was worth checking first.

    Here’s what I did from the beginning:

    I logged in as a user and went to their profile.

    I clicked “Create a Gallery,” gave it a title and description, and clicked “Create.”

    I uploaded a PNG image to the gallery.

    I went back to “My Gallery,” but there was no cover photo displayed.

    Let me know if there’s something I missed or another setting I should check.

    Thanks,
    Kim

  • Participant
    Level: Initiated
    Posts: 20
    Kim Hargis on May 6, 2025 at 5:15 pm #55350

    Found the issue, it was in Moderation settings.

    I do have another question. Can Mediapress be set so user can share the picture or a gallery in the message?

    Thank you

  • Keymaster
    (BuddyDev Team)
    Posts: 24932
    Brajesh Singh on May 9, 2025 at 6:32 pm #55355

    Hi Kim,
    Thank you.
    I am glad you found the issue. I am sorry that I did not consider moderation as one of probably causes. Thank you for sharing it.

    About your other question:- There is no specific integration to message. It could be used as normal image link/url but there is no specific integration.

    Regards
    Brajesh

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