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[Resolved] MediaPress gallery comments in activity with no image/s

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  • Participant
    Level: Master
    Posts: 279
    Richard Foley on November 12, 2019 at 8:37 am #26412

    hi Brajesh,

    you’ll recall we had an issue where activity feed comments on media were being entered into the feed without any associated image. This was fixed by you, which was a great relief.

    What now seems to be happening, is that gallery comments are being inserted into the feed, but without any image/s attached. This happens often when new site users are “browsing the galleries”. It’s really frustrating for my site, which is a very visual site, to have people commenting on things and for those things to not appear in the feed. If you follow me?

    Do you have a workaround, or do I need to build a trigger/action for this? As always, any helpful suggestions/fixes very much appreciated.

    R.

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on November 12, 2019 at 11:56 pm #26429

    Hi Richard,
    Welcome back.

    Is it happening on the direct comment over media or a comment on the comment of media? The direct comments on media will show the media. The second level and deeper comments won’t show the media.

    Please let me know and I will assist.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 279
    Richard Foley on November 13, 2019 at 8:01 am #26438

    hi Brajesh,

    this particular issue is on the gallery itself, eg; /members/profile-nnnn/mp/me-34/

    So a member sees the gallery of say 16 images, and makes a general comment on it which adds a text-only entry to the feed. I believe you said previously that gallery comments were handled differently to media comments, which is entirely reasonable. I had something similar to this with the (buddyblog) blogs, which also adds a “plain” comment to the feed.

    For the blogs, I built an action trigger to add an entry into the feed and to parse the blog (database record/s) for any included media using the parent_id = blog_id. I imagine something similar could be done for the galleries. In an ideal world this could be configurable to include a random image, or say up to 3 thumbnails, in the feed entry.

    R.

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on November 13, 2019 at 6:54 pm #26443

    Hi Richard,
    Thank you for the clarification.

    MediaPress does not support showing gallery images if the comment is on the gallery and not the media.

    I am sorry but there are no direct ways to enable it.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 279
    Richard Foley on November 14, 2019 at 7:31 am #26453

    hi Brajesh,

    that’s ok, I’ll figure something out, maybe 🙂

    R.

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on November 14, 2019 at 5:26 pm #26458

    Thank you.
    All the best 🙂

    Regards
    Brajesh

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This topic is: resolved