BuddyDev

Search

MediaPress gallery not displaying properly on mobile

Tagged: 

  • Participant
    Level: Initiated
    Posts: 10
    Olumuyiwa Orowale on July 19, 2016 at 2:10 pm #4712

    @brajesh thanks for a fantastic plugin and great support. I have been testing it on my site and it’s been a mostly great experience. I have noticed a bug with how the gallery displays on mobile.

    (Please visit https://hoollaa.com/member/gege on mobile to see an example of what I mean)

    When a visitor visits a member’s profile without logging in, they are only able to see a blank page. However if they open the side panel menu, they see a grey box with some lettering under it. I’ve deactivated all plugins to see if it’s a conflict but this isn’t working.

    The bug is only visible when a visitor is not logged into the site and they want to view a member’s profile

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on July 20, 2016 at 9:50 am #4723

    Hello Olumuyiwa,

    Sorry for the inconvenience. I have checked this url in my HTC Desire 526 With android version 4.4.2 and it is working fine for me. Please share your screen shot to make me more clear on it.

    Thank You
    Ravi

  • Participant
    Level: Initiated
    Posts: 10
    Olumuyiwa Orowale on July 20, 2016 at 12:49 pm #4724

    Hello Ravi,

    Thanks for the help. I noticed the problem only occurs on Chrome on Android. I tried with Mozilla on Chrome and it worked fine.

    I have attached a link to screenshots of the issue on Android Chrome. Thanks a lot.

    https://drive.google.com/folderview?id=0BwqlyYJhPsG2cTUyRGxBWm9TeWs

  • Participant
    Level: Initiated
    Posts: 10
    Olumuyiwa Orowale on July 20, 2016 at 1:13 pm #4725

    The first screenshot is the blank gallery page. The second screenshot shows the grey box that appears instead of the actual albums on the gallery page.Thanks for the help.

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on July 20, 2016 at 1:43 pm #4726

    Hi Olumuyiwa,
    It is most probably a theme issue. Can you please take a look at this
    http://demos.buddydev.com/mediapress/members/demo/mediapress/

    and see if ti is happening too?

  • Participant
    Level: Initiated
    Posts: 10
    Olumuyiwa Orowale on July 20, 2016 at 1:46 pm #4727

    Hello Brakes,

    The link you sent worked fine on Chrome. Like you suggested, it’s probably a theme issue. I’ll get in touch with the theme developers to get some answers. Thanks.

You must be logged in to reply to this topic.

This topic is: not resolved