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  • Participant
    Level: Enlightened
    Posts: 47
    Kathy Geisler on August 21, 2020 at 10:02 am #32646

    Hi,

    I was testing the moderation tool. I have the settings with several categories and also category required. When I go to the categories drop down there is nothing there. So because it is set to required, the moderation cannot go through.

    Can you help me trouble shoot this?

    Thank you!!

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on August 21, 2020 at 1:21 pm #32650

    Hi Kathy,
    I am sorry for the trouble.

    Please visit Dashboard-> Moderation->categories and make sure the categories are “Active”.

    Please let me know if they are already active.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 47
    Kathy Geisler on August 21, 2020 at 7:51 pm #32655

    Hi,

    It says it is active but there are no categories listed there. The categories are listed in the regular settings however. But this is for the activity feed. What category would that be?

    For the categories otherwise, should I assume that the custom post types of Events, Business, jobs, classifieds, etc. are the ‘categories’ I would need to enter? However those would not show up on the news feed as categories, just listings or posts. And the moderation tool so far is only on the news feed.

    Maybe I am not using this correctly?

    I appreciate your amazing support to get this right.

    Thank you!!!

    Kathy

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on August 22, 2020 at 12:24 am #32659

    Hi Kathy,
    Thank you for the reply.

    Please create categories here and make sure to set them active.

    These categories allow you to separate the issues. For example:- It could be “Against Community Guidelines”, “Foul Language”, “Spam” etc..
    They allow the reports to be filtered. These are different from site categories.

    Please create them and give it a try.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 47
    Kathy Geisler on August 22, 2020 at 12:27 am #32660
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  • Participant
    Level: Enlightened
    Posts: 47
    Kathy Geisler on August 22, 2020 at 2:30 am #32665
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on August 22, 2020 at 8:58 am #32668
    This reply has been marked as private.
  • Participant
    Level: Enlightened
    Posts: 47
    Kathy Geisler on August 22, 2020 at 6:56 pm #32677
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on August 24, 2020 at 12:02 am #32690
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on August 27, 2020 at 8:45 am #32757
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