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  • Participant
    Level: Initiated
    Posts: 17
    Madhavi on April 6, 2018 at 5:08 am #14306

    Hi,
    I have created multisite wordpress website. Also entered wildcardDNS records [*.domain.com]. Everything is working fine. But the issue is every time when I create a domain from wordpress backend it’s not working. I need to create the subdomain in c-pannel then I have to create in wordpress backend then only it’s working. Can you tell me is it possible to create subdomain directly from wordpress back end with out reaching to c-pannel subdomain section.

    Thank You….

  • Keymaster
    (BuddyDev Team)
    Posts: 24599
    Brajesh Singh on April 6, 2018 at 7:27 pm #14313

    Hi Madhvi,
    you have an issue with the wildcard DNS. Please contact your hosting provide and they will be able to assist. The wildcard dns is not working for you.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 17
    Madhavi on April 7, 2018 at 4:12 am #14321

    Hi,
    Thank you for the reply. I will call hosting people. Before that can you please tell me is it possible to create subdomain with out entering to c-panel. from network area I can create sites those will be directly created in subdomain of c-panel?

  • Keymaster
    (BuddyDev Team)
    Posts: 24599
    Brajesh Singh on April 7, 2018 at 9:20 am #14324

    Hi Madhavi,
    No, there is no available way to automate it from WP Admin to Cpanel. It is possible to do so with the CPanel APi
    https://documentation.cpanel.net/display/DD/Guide+to+cPanel+API+2
    https://documentation.cpanel.net/display/DD/cPanel+API+2+Functions+-+SubDomain%3A%3Aaddsubdomain

    The time and effort does not justify it as it is a problem with hosting and putting temporary fix is not the right way to handle it.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 17
    Madhavi on April 7, 2018 at 11:33 am #14335

    Sir,

    Thank so much for the reply My hosting is from godaddy they are unable to help me out. As per my knowledge I have created *.domain.com in subdomain session in cpanel. when ever I am creating a subdomain in wordpress it’s not working untill and unless I manually create in c-panel. It’s forcing me to create subdomain first in cpanel then I am able to create subdomain in wordpress. Is this is the right way or I can create through wordpress directly as wildcardDNS is set as *.domain.com

  • Keymaster
    (BuddyDev Team)
    Posts: 24599
    Brajesh Singh on April 7, 2018 at 11:38 am #14337

    Hi Madhavi,

    The first thing I will suggest is check if your hosting supports wildcard DNS Queries. Not all godaddy hosting support it.

    https://in.godaddy.com/help/set-up-wildcard-dns-3301

    From this article, you should be able to check what kind of account you have and whether it support the wildcard.

    Most probably, the hosting does not support it and you might need to upgrade from them.

    Please check and let me know what you find there.

    Regards
    Brajesh

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