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Photo size dimension issue with MediaPress

  • Participant
    Level: Enlightened
    Posts: 108
    Thorsten Wollenhöfer on June 25, 2017 at 2:13 pm #9574

    Hi,
    I purchased a one year subscription for all your services and found and issue never seen before. After creating a gallery and uploading one foto, I’ve got a lightbox after clicking on the photo, see screenshot1. If I click on the photo which appears on the lightbox I’ve got a single view within the page but with distort dimmensions, see screenshot2.

    How can I resolve the issue please?

    Screenshot1: https://www.screencast.com/t/gGgoVUTTf3k
    Screenshot2: https://www.screencast.com/t/YqpF3TqdOYUb

    Kindest regards!

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on June 26, 2017 at 5:03 am #9587

    Hi,
    Thank you for becoming a premium member. I and my team sincerely appreciates it.

    I see the issue is coming as the container is smaller than the larger image size. It is a css conflict with the theme.

    If you can provide me a link to the page(Please use private option in the form) , I can quickly assist you with the css.

    Thank you
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 108
    Thorsten Wollenhöfer on June 26, 2017 at 12:37 pm #9634
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  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on June 27, 2017 at 3:12 pm #9640
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  • Participant
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    Posts: 108
    Thorsten Wollenhöfer on June 27, 2017 at 3:47 pm #9643
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  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on June 27, 2017 at 4:07 pm #9646
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  • Participant
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    Posts: 108
    Thorsten Wollenhöfer on June 27, 2017 at 7:35 pm #9649
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  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on June 27, 2017 at 7:51 pm #9650
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  • Participant
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    Posts: 108
    Thorsten Wollenhöfer on June 27, 2017 at 8:00 pm #9652
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  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on June 27, 2017 at 8:12 pm #9653
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