Hi Kathy,
Thank you for the patience.

The problem is caused by this line in Geodirectory plugin

				// add shortcode insert button once
				add_action( 'media_buttons', array( $this, 'shortcode_insert_button' ) );

It is in geodirectory/vendor/ayecode/wp-super-duper/wp-super-duper.php

There is no reliable way to remove it.

here is a temporary solution.

add_action( 'bpptc_post_type_admin_enqueue_scripts', function () {
	remove_all_actions( 'media_buttons' );
} );

This is not the right way to handle issue but will make the plugin workable for now. It removes any other plugin hooking to tinymce editor on the profile tabs creation/editing page.

Regards
Brajesh