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“This file type is not supported”

  • Participant
    Level: Enlightened
    Posts: 27
    John Elmer on January 23, 2025 at 6:04 pm #54975

    Hi there!

    I am trying to upload a photo from my iphone to my site using mediapress and it’s giving me the error: “”This file type is not supported”

    I already increase the upload_max_filesize and post_max_size to 128M

    May I please to know how to solve this issue?

    Many thanks!

    Best,

    Çjohn

  • Keymaster
    (BuddyDev Team)
    Posts: 24843
    Brajesh Singh on January 29, 2025 at 12:13 pm #55029

    Hi John,
    Hope you are doing well.
    I am sorry for the delayed reply.

    Which file type are you trying to upload. Can you visit Dashboard->MediaPress->Settings->General and check which image file extensions are allowed?
    It is probably an issue with the allowed extensions list.

    Regards
    Brajesh

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