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[Resolved] Visitor Tab issue

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  • Participant
    Level: Enlightened
    Posts: 66
    Jimmy Cheung on February 20, 2023 at 1:51 am #48467

    Hi Bev,

    I am using the “Recent Visitors For BuddyPress Profile” plugin. I now realized the buddypress “Visitors” tab that is pushing a GAP in-between other buddypress tab.

    The laptop is fine, but it ONLY happens to cellphone by portrait and side-way.

    On top of it, it say 4 visitors listed on the tab, but it only has 3 users showing?

    Please help

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on February 20, 2023 at 7:12 am #48471

    Hi Jimmy,

    Recent visitors does not add any css, so it is probably some markup/theme compat issue. Please link me and I will assits.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on February 20, 2023 at 7:12 am #48472

    Also, is there any chance that you are using profile visibility plugin? That can cause the members to be hidden.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 66
    Jimmy Cheung on February 21, 2023 at 2:36 am #48499
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  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on February 21, 2023 at 11:55 am #48506
    This reply has been marked as private.
  • Participant
    Level: Enlightened
    Posts: 66
    Jimmy Cheung on February 22, 2023 at 2:06 am #48519
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  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on February 22, 2023 at 3:37 pm #48529

    Hi Jimmy,
    Thank you.
    I had a look at your site and I don’t see the visitors tab pushing.
    It is your theme’s layout which is doing it on some of the smaller screens and unfortunately, that happened to a tab which was after recent visitors and that’s what made it look like Visitors doing it.

    It can happen with your other tabs as well. I will suggest contacting your theme developers for a proper solution or if they find it is recent visitors pushing, please ask them to share how? I have verified the markup and css and we are not adding anything which is not exact same as BuddyPress. No css for tab is added by us.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 66
    Jimmy Cheung on February 23, 2023 at 5:25 pm #48537
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  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on February 23, 2023 at 8:46 pm #48542
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This topic is: resolved