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[Resolved] Warning / Error on Buddydev deactivate account plugin

  • Participant
    Level: Initiated
    Posts: 6
    Kevin on December 18, 2024 at 7:53 am #53918

    Hi,
    I just wanna let you know that activating your plugin BP deactivate account throws the following warning:
    Function bp_use_wp_admin_abr is deprecated since version 14.0.0 with no alternative available.

    What does no alternative available mean? Strange Message…

  • Keymaster
    (BuddyDev Team)
    Posts: 24766
    Brajesh Singh on December 18, 2024 at 8:57 am #53922

    Hi Kevin,
    May I know your order number please?

    In order to assist you further, please help me with your order id or any details to locate your purchase.

    The error could be due to old plugin version.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 6
    Kevin on December 18, 2024 at 9:08 pm #53935

    I dont buy buggy plugins. Whenever I did it jangles my nerves.

    I just wanna be kind and report the issue. Its on you what you do with it.

  • Keymaster
    (BuddyDev Team)
    Posts: 24766
    Brajesh Singh on December 18, 2024 at 9:50 pm #53936

    Wow!
    You are basically using our pirated plugins, using multiple account and abusing our support by pretending to ask for real support, and then when we ask for your order id, it gets on your nerve?

    I will suggest that please avoid abusing our free support and we expect you to not use our **buggy** plugins as a pirated plugin user.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 6
    Kevin on December 19, 2024 at 10:18 pm #53970

    Wow 2!
    The plugin which I tested was bought but not from you. If you dont want this you have to to target your anger to those sellers.

    But I understand if you wanna give support only to your own buyers. Nevertheless I reported a bug which has nothing to do who has bought which plugin from someone. I did not asked you for private development or anything like that.

    Why don’t you offer a money back guarantee for your plugins here? Than people who buy plugins from you directly which are not running well can remove it without losing a fortune. This would be fair in my opinion.

  • Keymaster
    (BuddyDev Team)
    Posts: 24766
    Brajesh Singh on December 19, 2024 at 11:36 pm #53971

    Hi,
    Please do not make unsubstantiated allegations. Have you checked our pricing page? We have a 30 days, no questions refund policy and it is explicitly mentioned at multiple places!

    We have no issues if you buy a pirated version or download it form anywhere as all our plugins are GPL licensed.
    As of supporting, If you are buying from anywhere else, we do not have any obligation to support you. Our time has value and it costs us money to support here. You should request for support from the place you buy this plugin.

    We are happy to help with our free plugins here to everyone but for paid plugin support, you need to have a license.

    Also, about your bug report:- It is a php notice(not an error) caused by BuddyPress 14.0 as they deprecated a function and it was not a bug or anything that you insinuated introduced at our part. We added a check for the existence of that function to ensure anyone using it on older version will not face the issue. If you did not upgrade from older version of BuddyPress, you won’t even have this notice.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24766
    Brajesh Singh on December 19, 2024 at 11:40 pm #53972

    Also, I am not angry, I am amused by your sense of entitlement.

    1. You created 2 accounts on our site without any disclosure.
    2. You used both account to request support at different times. For us, It was a misleading act.

    3. You downloaded our paid plugin from some other site and expect us to support you.

    4. You blame us that with a lie that we don’t have refund option without even checking our pricing page?

    Do I need to provide more details to show you that you are abusing our support here?

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 6
    Kevin on December 20, 2024 at 12:02 am #53974

    I dont know what you talking about. I reported a bug, no more, no less. Runing bp Version 14.3.3.
    I know that this is a warning and if you dont have php reporting on you wont see it. Nevertheless its an issue.
    I also checked buddpress and its on file 14.0.php on line 44.

    Your accusation of piracy is quite harsh. But you can be rest assured, I will delete my account here right now.

    And in future I will think twice buying plugins from you.

  • Keymaster
    (BuddyDev Team)
    Posts: 24766
    Brajesh Singh on December 20, 2024 at 12:16 am #53975

    Hi,
    Thank you for the reply.
    I will like to clarify that on multiple occasions I asked you for order id, and you did not disclose about your order id or the source of the plugin. That’s why I assumed it was pirated. We do not have any authorised resellers. I am sorry if I was mistaken on this. I would still be interested in knowing the source of the plugin.

    1. In your replies, you have been levelling multiple allegations about our policy(baseless refund policy allegation), trash talking about our plugin etc. Please check your replies.

    2. I have no issues with you having an account here, I have issue with misleading support tickets without proper disclosure of associated account.

    3. You have never bought from us in the past. It is your choice to buy from us or not and we will respect that.

    Like I said earlier, our plugins are GPL licensed and you are free to use them even if you procured it from somewhere else. Our support for paid plugins is not free and it is only available to our members who have purchased from us.

    Thank you
    Brajesh

    • This reply was modified 4 weeks, 1 day ago by Brajesh Singh. Reason: updated

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This topic is: resolved