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  • Participant
    Level: Enlightened
    Posts: 81

    Hi Ravi,

    For the audio compatibility, I am not that familiar with sound hosting sites so don’t know a lot of them. I tested another random site, https://audio.com/ but it is also not supported. That is why I thought maybe rather than testing very single site I find, you would know which one might actually work. If not, I will just look for some sites and test them individually until I find one that works.

    And as for the video, it works now. Oembed was already enabled but earlier there was no place to add the video link. I tested it now and it is all good.

    Thank you
    Stephanie

  • Participant
    Level: Enlightened
    Posts: 81

    Thank you Ravi for the explanation. In that case, is there another platform that Mediapress would support for attaching audio to via a link so users can attach audio files with? Also, I noticed that there is no function to add videos via a link on Mediapress. Will this be added in the future? Videos use even more space than audio so I would prefer not to allow video uploads or host it on my site.

  • Participant
    Level: Enlightened
    Posts: 81

    Hello Brajesh,

    Unforturnately I can’t activate debug mode for some reason. Could you simply tell me if I can safely manually delete the plugin folder from my wp-content/plugin directory? And would there be any undelted files in other folders and databases? I simply want to delete all the plugins and start over without deleting my site and starting from scratch.

    Edit: In case it is relevant, I tried to activate debug mode by changing the
    define( 'WP_DEBUG', false ) to true but this line wasn’t in the wp-config.php at all for some reason, so I added it manually and there was no effect.

    Thanks

    • This reply was modified 7 months, 3 weeks ago by Stephanie. Reason: Add detail
  • Participant
    Level: Enlightened
    Posts: 81

    Thank you Brajesh and Ravi for the reply. I will test it out.

  • Participant
    Level: Enlightened
    Posts: 81

    Hi Ravi,

    Thanks for bringing it to my attention, I did not know about it. I’ve marked this thread as resolved.

  • Participant
    Level: Enlightened
    Posts: 81

    I can’t edit my previous messages so here is a new one: I uploaded 3.48mb worth of images before I got the message “You have 0% of your 5MB space left”. I checked the folder, and 3 subsizes for each image was created, in the folder, there were 5.09MB of images. There are no adverse effects to the way images are displayed if I delete the excess subsizes, but, after I deleted the excess images, the total amount of space that the left over images take up is 4.03MB, which is less than the 5MB limit I set, yet on the front end, it still says “You have 0% of your 5MB space left”. I am testing this on a brand new installation of Buddypress so I don’t have any other non-Buddypress conflicting plugins. I’ve cleared the cache and logged out and back in.

  • Participant
    Level: Enlightened
    Posts: 81

    Hi Brajesh

    I have a follow-up question. As you said, the storage calculation is based on the total storage, and includes subsizes. I checked all the uploaded files in the backend in the uploads/mediapress/members/User ID folder, and there were several sized variations of the same image. Is there a way to prevent the file from being created in multiple sizes to reduce storage space? I manually deleted the extra ones and there seems to be no adverse effects.

  • Participant
    Level: Enlightened
    Posts: 81

    I looked at the “uploads/mediapress/members/User ID” location and found other images uploaded previously. It seems they did not show up even though they were uploaded, but because I could not delete them (due to fatal error when I try), it counts towards the storage quota.

    That is about all I can do on my side. Can I just confirm with you, is this something to do with Mediapress that can be fixed? or something on my end that I am doing wrong eg a conflicting plugin? Just wondering if I need to abandon this or if you will still be able to look into it.

    Thank you
    Stephanie

  • Participant
    Level: Enlightened
    Posts: 81

    Hi Brajesh,

    I disabled the “Role Based storage Limit” plugin then tried to upload some images to the new test gallery I made in your account, but after uploading 1 image at 1.09mb, it said I’ve reached the 5mb quota. I checked the test gallery you made – it has no images there so I believe it reached the 5mb after just one file.

    You can check the new error logs.

    Stephanie

    • This reply was modified 8 months, 2 weeks ago by Stephanie. Reason: Add updates
  • Participant
    Level: Enlightened
    Posts: 81
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