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[Resolved] MediaPress set Profile Photo: There was a problem cropping your profile photo.

  • Participant
    Level: Enlightened
    Posts: 22
    Alex on March 4, 2018 at 6:04 am #13671

    Please check the screenshot: http://prntscr.com/imkobk

    Alex

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on March 5, 2018 at 1:21 am #13674

    Please allow us to test it today and get back to you.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 12
    Panos on April 26, 2018 at 2:16 am #14760

    I’m getting the same error. Did you guys figure this out?
    Thank you.

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on April 26, 2018 at 1:44 pm #14764

    Hi Panos,
    It is a bug caused by change in BuddyPress’s avatar API. I will update the plugin next next 1-2 weeks. It’s a bit low on priority.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 12
    Panos on April 26, 2018 at 11:51 pm #14773

    Sounds good. Thanks Brajesh.

  • Participant
    Level: Initiated
    Posts: 12
    Panos on November 23, 2018 at 7:05 pm #18961

    Hi Brajesh,
    I’m still getting this error. Any ideas?
    Thanks

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on November 26, 2018 at 8:36 am #19005

    Hello Panos,

    I have tested the plugin on my local development server and it is working fine. Please let me know which version of the plugin you are using it was a bug in older version but fixed by the new version.

    Thank You
    Ravi

  • Participant
    Level: Initiated
    Posts: 12
    Panos on November 27, 2018 at 1:38 am #19046

    Hi Ravi,

    Versions are:
    MediaPress: 1.4.3
    MediaPress Set Profile Photo: 1.0.0

    Thanks

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on November 27, 2018 at 2:02 am #19049

    Please upgrade to Set profile photo version 1.0.2
    https://buddydev.com/plugins/mpp-set-profile-photo/

    It might be the reason. Let us know if that fixes it.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 12
    Panos on November 27, 2018 at 4:04 am #19060

    Thanks guys. This worked.
    -Panos

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This topic is: resolved