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Comments are not visible in relation to the gallery

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  • Participant
    Level: Initiated
    Posts: 6
    Felicia Fortes on December 29, 2015 at 11:09 am #2159

    Hi!

    I found that the comments only show up in the comment authors profile. Not below the gallery itself. Why is that?

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on December 31, 2015 at 4:32 pm #2179

    Hi Felicia,
    My apologies for the delayed reply.
    Please visit Dashboard->MediaPress->settings and on Theme tab, please make sure that you have enabled the gallery/media comment.
    That will fix it.

  • Participant
    Level: Initiated
    Posts: 6
    Felicia Fortes on January 2, 2016 at 11:43 am #2186

    Hi!

    The Gallery/Media comment option is enabled but it still doesn’t work.

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on January 3, 2016 at 7:25 pm #2193

    Please provide me temporary access to the site. It is very strange behavior. My email is brajesh@buddydev.com

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 6
    Felicia Fortes on January 3, 2016 at 8:29 pm #2199

    OK, Brajesh!

    I’ve sent you the details. The Sitewide Gallery is only for logged in users and can be found here: http://nordiskaperspektiv.se/utstallningen/

    Sincerely,

    Felicia

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on January 3, 2016 at 8:43 pm #2200

    Hi Felicia,
    I am sorry but I haven’t yet received the mail. Waiting for your message.

    thank you
    Brajesh

    • This reply was modified 8 years, 10 months ago by Brajesh Singh.
  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on January 3, 2016 at 8:56 pm #2202

    Thank you. Got it now.

  • Participant
    Level: Initiated
    Posts: 6
    Felicia Fortes on January 3, 2016 at 8:57 pm #2203

    I sent you a new email now. Please look for Felicia Fortes in your inbox.

    Log in at the site mentioned above. User name is buddydev

    Sincerely, Felicia

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on January 3, 2016 at 9:08 pm #2204

    Confirmed. I see it is happening on the site wide galleries. Please allow me 12-24 hours and I will have a fix. I am sorry that I missed it somehow for site wide galleries.

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on January 3, 2016 at 9:13 pm #2205

    Something is wrong here. Sorry for replying too soon. It does not seem to be a bug rather a conflict with something else. Looking at it right now.

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