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failed update

  • Participant
    Level: Enlightened
    Posts: 126
    Hervé on December 15, 2020 at 11:20 am #34875

    Hello
    I have just reactivated buddydev dashboard (after updating to the latest version) that I hadn’t done for a long time on 2 sites.
    The key was well recovered and is active on the following sites
    I wanted to update the free versions
    Each time I get a message of failure
    “Please make sure that you have a valid BuddyDev access key and an active membership/purchase for this item”.
    but it is not a premuim version

    Translated with http://www.DeepL.com/Translator (free version)
    Regards

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on December 15, 2020 at 11:44 am #34876

    Hi Herve,

    Please share a screenshot showing the error.
    membership is only needed for upgrading premium plugins. Free plugins can be upgraded without any membership.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 126
    Hervé on December 15, 2020 at 3:05 pm #34878

    Hi Brajesh
    Ok indeed it was paying plugins ! suggestion to put the word “PRO” 🙂
    I only use 2 or 3 plugins now, I hope one day you’ll put a basket to buy your plugins !?
    otherwise I have a doubt, for the free plugins, I do have an alert for the update without your dashboard plugin?
    Regards

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on December 16, 2020 at 7:01 pm #34893

    Hi Herve,
    Thank you for the suggestion.

    You can still buy multiple plugins from BuddyDev in one purchase.
    And yes, The dashboard plugin is the one that will show n notifications for all plugin. Instead of including library with each plugin, it makes easier for us to manage in one place.

    Regards
    Brajesh

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