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Media Press Cover Image Addon not working

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  • Participant
    Level: Enlightened
    Posts: 35
    Kir on February 14, 2022 at 11:34 am #43178

    Hi there, I’m having a problem with the Mediapress add on ‘Set as Profile Cover’ – each time it returns the error “Unable to set as cover.”.

    I checked that it wasn’t because the size wasn’t correct by uploading a new, large image – it sill didn’t work for me. I tried from a few different galleries and also from the image itself. Can you think what it might be causing the issue?

    I’m using latest editions of everything, and oceanwp (child) theme.
    Thanks

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on February 15, 2022 at 5:36 am #43203

    Hello Kir,

    Sorry for the inconvenience. This error occurs if the plugin is unable to create a cover-image directory for the user. Please check whether the directory is created or not.

    You can locate it as the following directory path here 1 is the user id.

    wp-content/uploads/buddypress/members/1/cover-image

    Regards
    Ravi

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