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[Resolved] User Profile Cover Image does not appearing after uploading

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  • Participant
    Level: Initiated
    Posts: 6
    Ivan on April 28, 2023 at 12:15 pm #49334

    Hi all!
    Have been searching through the forum but couldn’t find the solution. User Profile Cover Image does not appearing after uploading. It just says ‘Your new cover image was uploaded successfully.’ but the actual cover remains the same. Then if to deactivate the Community Builder theme and activate Twenty Twenty-Three theme, the cover image is working fine. I have the latest WordPress 6.2 and have BuddyPress running on one of the Multisites. Anyone experienced similar issue? Any ideas how to fix it?

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on April 28, 2023 at 4:19 pm #49335

    Hi Ivan,
    Welcome to BuddyDev support forums.

    Please share the version for community builder theme.

    Also, if feasible, Please link me to a profile page where the cover has been uploaded.
    My guess is, it is a css conflict somewhere that is hiding the cover.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 6
    Ivan on April 29, 2023 at 7:55 am #49336

    Hi Brajesh,

    Thank you. The version is 2.1.0. Will send you a profile page in a second.

    With best regards,
    Ivan

  • Participant
    Level: Initiated
    Posts: 6
    Ivan on April 29, 2023 at 7:58 am #49337
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on May 1, 2023 at 9:06 am #49346

    Hi Ivan,
    Thank you for the link.
    I had a look and I don’t see uploaded cover for the user.
    can you please disable community builder and use Twenty Twenty-Three theme and let me know. I will check again.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 6
    Ivan on May 2, 2023 at 7:28 am #49354

    Hi Brajesh,

    Done, the Twenty Twenty-Three theme enabled, and the cover appeared, please can you check via the same link.

    Many thanks,
    Ivan

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on May 2, 2023 at 8:21 am #49356

    Thank you Ivan.
    The issue is confirmed.
    We are looking into the theme now. Please expect a theme update in next 24-48 hours.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on May 4, 2023 at 8:08 am #49384

    Hi Ivan,
    Thank you for your patience.

    It was a minor bug that happened due to change in how the assets are loaded by BuddyPress. We have it fixed.
    I will need a little more time to release as I am working to bring Invite and other features to the Community Builder free theme which were not added to it earlier(even though BuddyPress added it).
    I will update you again with the release.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 6
    Ivan on May 4, 2023 at 5:33 pm #49392

    Dear Brajesh,
    Thank you for your effort, much appreciated! I’m looking forward to the updated theme.

    Best wishes,
    Ivan

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on May 5, 2023 at 12:06 pm #49398

    Hi Ivan,
    Thank you for your patience.

    Please upgrade to 2.2.0
    Let me know if it works for you or not?

    Regards
    Brajesh

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This topic is: resolved