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[Resolved] 404 when signing out from Newly Added Tabs by Profile Tab Creator

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  • Participant
    Level: Enlightened
    Posts: 48
    Khalid Mohamed on October 27, 2021 at 3:38 pm #41291

    Dear Support Team At BuddyDev;

    I hope you’re doing great.

    This is to report an issue with “Profile Tab Creator”.

    When signing out from the newly added tabs, 404 error shows and the site doesn’t redirect the user to our visitors page. FYI, we are using BuddyBoss Theme.

    This is the same issue with “Account Deactivation” plugin that you resolved

    Regards
    Khalid

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on October 28, 2021 at 6:09 am #41305

    Hello Khalid,

    Sorry for the inconvenience. Do you have any tab restrictions i.e. settings value of “Add this tab for” and “Tab Visibility” applied to that tab that might be the only issue? Please share the tab configuration so that I can help you.

    I am assuming you are using BuddyBoss Plateform with Profile Tab creator.

    Regards
    Ravi

  • Participant
    Level: Enlightened
    Posts: 48
    Khalid Mohamed on October 28, 2021 at 1:06 pm #41315

    Hi Ravi;

    The Tab with this issue is added to all users and visible only by the account owner.

    Regards
    Khalid

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on October 29, 2021 at 6:00 am #41328

    Hello Khalid,

    Tab visible to account owner is the reason you are getting 404 because once you logged out plugin has no way to check whether you are a profile owner or not. Please give it try after setting it to all users

    Regards
    Ravi

  • Participant
    Level: Enlightened
    Posts: 48
    Khalid Mohamed on October 30, 2021 at 10:13 pm #41355

    Hi Ravi;

    Thank you for your reply.

    No problem. We could resolve the issue using our Membership plugin.

    Regards
    Khalid

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on November 1, 2021 at 5:04 am #41386

    Hello Khalid,

    Thank you for the acknowledgement and for marking this topic as resolved.

    Regards
    Ravi

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