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Auto Activate Auto Login Not Working

  • Participant
    Jordan Hallawell on #22176

    Hello,

    I’ve just purchased this plugin and it is not working at all. It doesn’t automatically log in newly registered users, and if a new user manually tries to log in, they get an error saying:

    “ERROR: Your account has not been activated. Check your email for the activation link.

    If you have not received an email yet, click here to resend it.”

    Wordpress and BuddyPress are up to date, and I am using the WOffice theme by AlkaWeb.

    Here is my site: https://www.amiccus-c.org/social/login/

    Any help would be appreciated. If it is incompatible with this theme, I’d would like a refund please.

    Thanks

  • Keymaster
    (BuddyDev Team)
    Posts: 21785
    Brajesh Singh on #22178

    Hi Jordan,
    Thank you for using the plugin.

    Do you have user registration moderation enabled? Something like this
    https://wordpress.org/plugins/bp-registration-options/

    or any option in your theme to moderate user signup? It seems the issue due to that. Please check and let me know.

    I will assist you with getting it work with your sites. We will issue the refund if it does not work for you.

    Regards
    Brajesh

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