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Ban registration domain is banning domains I did not enter

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  • Participant
    Level: Initiated
    Posts: 7
    Cheryl on April 23, 2024 at 4:28 am #52386

    I just received an email from someone who wanted to register an account but got the message that’s in the plugin for banning emails. She was using gmail and that’s not on my list. I do not have the registration page cached. What could it be?

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on April 23, 2024 at 4:40 am #52387

    Hi Cheryl,
    I am sorry for the experience.

    Is there a chance that you are using regular expression in the banned domains? or Is there any other restrictions plugin active?

    Please share me a screenshot showing the list of banned domains and the email used for registration.

    I will assist asap.

    Thank you
    Brajesh

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