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BP emails are plain text not html

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  • Participant
    Level: Enlightened
    Posts: 60
    lavish on July 31, 2016 at 6:12 am #4845

    Hi!

    After facing an issue of no activation emails being sent to my users. I setup MailGun for my bp emails.

    The problem is with MailGun all emails are being sent as plain text. As soon as I disable MailGun emails become HTML again. I have to keep mailgun because delivery without it is not being reliable.

    Can you guys advise something?

    Thank you

  • Keymaster
    (BuddyDev Team)
    Posts: 25196
    Brajesh Singh on July 31, 2016 at 10:48 pm #4852

    Hi Lavish,
    Which plugin are you using for enabling MailGun? Most probably it is not underatnding the html email headers.

  • Participant
    Level: Enlightened
    Posts: 60
    lavish on August 1, 2016 at 10:23 am #4859

    Hi Brajesh!

    I am using MailGun for WordPress plugin – https://wordpress.org/plugins/mailgun/. Can you recommend me some other email solution, that’s free to use and doesn’t break bp html email format?

    This may throw some light on the issue – https://buddypress.org/support/topic/buddypress-emails-default-text/#post-254255

    Thank you 🙂

  • Keymaster
    (BuddyDev Team)
    Posts: 25196
    Brajesh Singh on August 2, 2016 at 3:16 am #4870

    Hi Lavish,
    I looked at the mailgun plugi and BuddPress implementation both. If you enable plaintext email, Mailgun will be able to deliver(Since Mailgun overrides wp_mail) but if you need html template, Then A specific implementation for BP_PHPMailer is required.

    To enable fallback, you can put following in your bp-custom.php

    
add_filter( 'bp_email_use_wp_mail', '__return_true ' );

    Hope that helps.

  • Participant
    Level: Enlightened
    Posts: 60
    lavish on August 2, 2016 at 5:45 am #4875

    Thank you Brajesh for the code. I just tried and it seems that it is equivalent to disabling MailGun.

    After adding the code :

    1 – The emails are being sent from host assigned email [mail@mydomain.com via xxxxxxxxx.xxxx.xxxxx.theservername.xxx]

    2 – Activation emails are (randomly) not delivering again

    3 – It seems, mails sent during the use of code are not part of logs in MailGun dashboard. So, mails ain’t routing via MailGun

    • This reply was modified 9 years, 3 months ago by lavish.
  • Keymaster
    (BuddyDev Team)
    Posts: 25196
    Brajesh Singh on August 2, 2016 at 7:52 am #4877

    Hi Lavish,
    Thank you for looking at it. I will check a little more and will post back later. I am not sure about the reason. The MailGun plugin overrides wp_email and using the above filter forces BuddyPress to use wp_email instead of new methods.

    Will have more details once I do a few tests today.

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