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[Resolved] Branded Login – Email in english

  • Participant
    Level: Enlightened
    Posts: 41
    Linklusion on September 30, 2020 at 7:04 am #33583

    Hi Brajesh

    I use Branded Login and WP Email Template LITE from A3rev Software to customize html template
    Our website is in french language

    Reset password email arrives with subject in french and body in english
    Screenshot https://prnt.sc/uqdim1

    New generated password email arrives with subject and body in english
    Screenshot https://prnt.sc/uqdj39

    Have you ever met this issue ?
    Is it related to Branded Login or related to something else ?

    Thanks

    Regards

    Johan

  • Participant
    Level: Enlightened
    Posts: 41
    Linklusion on September 30, 2020 at 7:50 am #33585

    Hi Brajesh

    Extra information, the message after requesting password is also in english
    Screenshot https://prnt.sc/uqehga

    I have tried to deactviate WP Email Template LITE, it does not seem to be the cause ; email are still in english even with WP Email Template LITE deactivated.

    • This reply was modified 4 years, 1 month ago by Linklusion. Reason: add test with WP Email Template LITE deactivated
  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on September 30, 2020 at 8:04 am #33588

    Hi Johan,
    I am sorry for the inconvenience. I am not aware of the issue. Can you please disable the plugin temporarily and check?

    I am assuming that you have localized the messages?

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 41
    Linklusion on September 30, 2020 at 2:13 pm #33603

    Hi Brajehs

    I have disabled BRANDED LOGIN plugin
    I have requested a new password from /wp-admin/
    I have received email in language of website (french)
    Screenshot https://prnt.sc/uqmwty

    With BRRANDED LOGIN, subject was french, body was english
    Screenshot https://prnt.sc/uqdim1

    It sounds like it is related to BRANDED LOGIN plugin
    What do you think ?

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on September 30, 2020 at 7:15 pm #33612

    Hi Johan,
    I had a look.

    Can you please confirm that you translated the emails in the Branded login plugin? The emails are localizable and you can use poedit or any other tool to translate it.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 41
    Linklusion on October 1, 2020 at 5:19 am #33625

    Hi Brajesh

    I have translated file bp-branded-login-en_US.po in french but there is no string corresponding to email in this file.

    In which directory can I find the emails to be translated ?
    poedit is what I use for translation

    Thanks

    Regards

    Johan

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on October 1, 2020 at 5:51 am #33626

    Hi Johan,
    That’s strange. It should be there.

    You can check the actual content in the bp-branded-login/core/bl-functions.php (Line 190) and bp-branded-login/core/classes/class-bl-actions-handler.php(line 192).

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 41
    Linklusion on October 1, 2020 at 7:40 am #33633

    Hi Brajesh

    Yes I can see those, that’s exactly the message I need to translate
    https://prnt.sc/ur2fxd
    https://prnt.sc/ur2gjw

    In language file of Branded Login, I cannot see those in .po file to be translated
    https://prnt.sc/ur2h97

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on October 1, 2020 at 7:56 pm #33648

    Hi Johan,
    Thank you for the reply.

    I have checked the included po file and it seems our team included incorrect file(it has parts of recent visitors plugin).

    I will upload the updated plugin by morning.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on October 2, 2020 at 5:44 pm #33674

    Hi Johan,
    Thank you for the patience.

    Please upgrade to 1.4.6

    You can use the updated languages file now.

    Regards
    Brajesh

The topic ‘ [Resolved] Branded Login – Email in english’ is closed to new replies.

This topic is: resolved