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[Resolved] BuddyBlog – Set Featured Image Button – doesn’t work

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  • Participant
    Level: Initiated
    Posts: 4
    Jennifer Juhasz on September 10, 2021 at 4:40 am #40440

    Hi –
    Trying this out as some staff members want to post their own content. I want them to be able to add images if they like, but the ‘Set Featured Image’ option doesn’t work at all. Clicking on it goes nowhere that I can see.
    I have permissions limited, I hope. to just Admin, Editor, Author. Public access shouldn’t show any of this.
    Hovering over ‘Set featured image’ shows a clickable cursor and button, but selecting it goes nowhere.

    Ideas?

    Thank you,

    Jen

  • Keymaster
    (BuddyDev Team)
    Posts: 24712
    Brajesh Singh on September 10, 2021 at 4:59 am #40441

    Hi Jen,
    Thank you for using the plugin.
    It seems to me some kind of javascript conflict.

    Can you please check browser console and share me the details on what you see there when you click the featured image?

    Otherwise, if you have a staging site, Please provide me temporary access and I can quickly troubleshoot for you.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 4
    Jennifer Juhasz on September 10, 2021 at 5:35 am #40447

    Hi hi –

    Possibly – not quite sure. I build and maintain the site, but we have a 2nd individual who manages the servers and site security.
    It’s a live site, not staging – so sorry. I can still provide (very) temp access over the next few days before parents begin diving into it next week.

    when I try to add a featured image, I see, bottom left:
    domain.org/wp-admin/media-upload.php?post_id=2827&type=image&TB_iframe=1

    Thoughts?

  • Keymaster
    (BuddyDev Team)
    Posts: 24712
    Brajesh Singh on September 10, 2021 at 6:38 am #40448

    Hi Jen,
    Thank you for the reply.

    The link is correct. It should open in lightbox.

    You can check the browser console by pressing ctrl+shift+I(or J)

    I do not need to make any change. all I need is to check the create screen of BuddyBlog. An access for 15 minutes will be sufficient.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 4
    Jennifer Juhasz on September 10, 2021 at 1:54 pm #40451
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24712
    Brajesh Singh on September 11, 2021 at 6:55 am #40466
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24712
    Brajesh Singh on September 11, 2021 at 7:05 am #40467
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 4
    Jennifer Juhasz on September 11, 2021 at 2:46 pm #40472

    Hi Brajesh –
    Yes, that’s fine if it will help resolve what’s happening here.
    Thank you!
    Jen

  • Keymaster
    (BuddyDev Team)
    Posts: 24712
    Brajesh Singh on September 11, 2021 at 3:38 pm #40473

    Hi Jen,
    I have checked that and it seems I did not understood the javascript error correctly.

    It is caused by content security policy of Cloudflare.

    Please take a look at the error in my next message and update your content security policy accordingly(It is given in the message by Cloudflare in the error).

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24712
    Brajesh Singh on September 11, 2021 at 3:40 pm #40474
    This reply has been marked as private.

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This topic is: resolved