Hi Silvana,
Welcome to BuddyDev support forums.Which theme, template pack and plugin are you using? Please let me know and we will assit.
Regards
BrajeshHi Silvana,
Thank you.Please consult your theme author. They might have some BuddyPress specific customizations which is leading to this.
the plugin is working fine for BuddyPress default template packs.
Regards
Brajesh
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