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BuddyPress Ajax Registration -> Reset password

  • Participant
    Level: Initiated
    Posts: 7
    magwebcreation on #33789

    Hi,

    When I use the modal to reset password I don’t receveice any mail, neither in my junk mails.
    But if I use it normal way, I mean by the login standard page, It’s OK.

    I use community builder free them
    bp-auto-activate-auto-login
    bp-ajax-registration

    any idea ?

    Thank you very much!

    Magali

  • Keymaster
    (BuddyDev Team)
    Posts: 21806
    Brajesh Singh on #33796

    Hi Magali,
    I am sorry for the experience. Please allow us to check it by tomorrow and get back to you.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 7
    magwebcreation on #33800

    Thank you very much,
    to explain better, when I click on the submit button, I come back on home page whithout any feedback, and even if I ask for another redirection (first I asked to show login panel but I tried all choices)

  • Participant
    Level: Initiated
    Posts: 7
    magwebcreation on #33801
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 21806
    Brajesh Singh on #33815

    Hi Magali,
    Thank you for the patience./

    I have tested it and the mail is being sent correctly.

    https://i.imgur.com/T4temCy.png

    Can you please check if something else is stopping it from being sent?

    Thank you for reporting about the Community Buiulder Message requiring friends component to be enabled. I will fix the issue with Friends requirement with Community Builder in the next update.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 7
    magwebcreation on #33818

    unfortunately nothing changes, even by disabling all plugins or change plugin configuration :'( (in wp mail checker, nothing is send, and in forgot password panel, the input hidden to redirect url, the value is empty, whatever I check), … so I modified the login panel template to open the normal link (action = lostpassword), can we modify it in the child theme?

    I will continue to check and if I found something, I will let you know

  • Participant
    Level: Initiated
    Posts: 7
    magwebcreation on #33819

    Sorry, I found your explanation on
    https://buddydev.com/docs/buddypress-ajax-registration/overriding-modal-styles-from-theme/
    to edit the login modal template

  • Keymaster
    (BuddyDev Team)
    Posts: 21806
    Brajesh Singh on #33824

    Hi Magali,
    Can you please install the WordPress Email Catcher plugin and check the same?
    There is a possibility that email is being sent but discarded by receiver host. Please check and let me know if it shows email being sent or not?

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 7
    magwebcreation on #33831

    Hi Brajesh,

    I did, I installed this plugin (sorry, I called it “wp mail checker” in the previous post), and if I ask to reset password from native page ?action=lostpassword, I can see it in the logs, but if I use the modal, nothing appears, it’s not sent.
    If I open in browser the developer inspector (F12), I don’t see any warning,
    (in local mode, I added
    define(‘WP_DEBUG’, true);
    define( ‘WP_DEBUG_LOG’, true );
    define( ‘SCRIPT_DEBUG’, true );
    And nothing special in debug.log )
    I really wonder why, first I thought because of my own plugins, or of the force email login (I have also bbpress, yoast seo, and some popular plugins) but I tried to desactived them
    (not all on production because many users are often online,
    but all desactived in developpement, and never the feedback appears)

    The only thing I didn’t try is the theme, but I suppose is compatible with community builder free version.

    If suppose something’s wrong, and I don’t know where to check now.. 😉

  • Keymaster
    (BuddyDev Team)
    Posts: 21806
    Brajesh Singh on #33839

    That seems very strange. I will give it another shot with Community Builder theme active. Are you using Community Builder 2.1.0?

    Thank you
    Brajesh

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